Deckorators Field Specialist - New England

The Field Specialist is responsible for developing and maintaining customer contacts within an assigned territory or area of responsibility.

Works under general direction; exercises discretion and judgment on work priority on a regular basis; and certain degree of creativity is expected.

Runs Product Knowledge (PK) events with Stores and Contractors at retail locations and in the field.

• Works with stores and Contractors to generate needed project material lists.

• Fields product technical calls from stores and contractors.

• Passes leads to Account Managers and assists in the sales process when needed.

• Generates new leads by introducing and promoting new products and services.

• Generates new leads through the store Special Orders program.

• Visits Contractors and Stores in accordance with proposal schedule.

• Prepares various reports and correspondence as required

Skills and abilities:

• Proficiency in the use of the English language in reading, writing and speaking.

• Ability to successfully interact with all organizational levels and the public.

• Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.

• Demonstrate proficiency in general telephone and office etiquette

Compensation & Benefit Information:
$65,000 - 75,000 annually dependent on experience*

*pay range may be adjusted depending on cost of living

• Medical insurance

• Health savings account with company contribution

• Dental insurance

• Vision insurance

• Basic and voluntary life insurance

• Disability insurance

• 401(k) plan with company match

• Paid vacation and holidays

• Stock purchase program with employee discount

• Educational reimbursement

• Wellness programs and challenges

• Other supplemental benefits

Qualifications:

• Preferred bachelor's degree or equivalent work experience in a related area

• Minimum of one year of customer services experience

• Minimum of one year of working in a team setting

• Minimum of one year of sales experience (outside sales preferred)

• Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications

• Preferred manufacturing background, but not required

• Preferred knowledge or experience of working with a distribution partner, but not required

• Preferred experience and knowledge on UFP's organization, culture, and product lines