IT Support Engineer, Hardware Asset Management

Okta
vision insurance, flexible benefit account, parental leave, 401(k)
United States, California, San Francisco
Oct 24, 2024
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. The Business Technology Team This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We enable the broader Business Technology organization in the mission to "Accelerate Okta's Scale and Growth". The IT Support Engineer, Hardware Asset Management Opportunity The IT Support Engineer, Hardware Asset Management is responsible for overseeing the lifecycle of hardware assets. This role includes managing inventory, ensuring timely procurement, tracking asset deployment, and maintaining records of hardware configurations and warranties. The engineer will work closely with IT and procurement teams to optimize asset utilization, support hardware troubleshooting and repairs, and ensure compliance with organizational policies. What you'll be doing Proficient in troubleshooting and resolving Level 1 to Level 3 technical support tickets. Oversee inventory and asset management, including receiving, assembling, and maintaining hardware, while ensuring accurate tracking and ongoing oversight of all assets. Facilitating the onboarding process for new employees, ensuring a smooth transition and seamless integration into the company culture and workflow. What you'll bring to the role Minimum of 3-5 years of experience in IT support or a related technical role required. Possesses in-depth expertise in both Windows and Mac OS platforms. Collaborate closely with procurement and finance teams to ensure alignment on purchasing strategies and budgetary goals. And extra credit if you have experience in any of the following! Overseeing vendor relationships, including negotiating contracts, managing performance, and ensuring timely delivery of services and products. Possess in-depth knowledge of Okta, Jamf, and Intune for effective management and security of user identities, devices, and applications. Skilled in providing support to executives and high-profile stakeholders. #LI-RA1 #LI-Onsite Below is the annual base salary range for candidates located in California. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $78,000 — $116,000 USD What you can look forward to as an Full-Time Okta employee! Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.