Project Manager IV, Transformation

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This position is in-office in Salt Lake City, UT.

Job Profile Summary:

The Project Manager IV, Transformation is responsible for constructing and leading detailed project plans designed to implement important business process transformation initiatives and strategies. The Project Manager IV uses traditional project management tools combined with advanced transformation methodologies to successfully deliver large scale change initiatives which could potentially impact all the colleges, students, and employees at WGU.

Business Process Transformation at WGU is not complete until the hearts and minds of the users and stakeholders are also transformed; therefore, the Project Manager IV is a leader in both the human factors of transformation as well as the technology/process elements.

The Project Manager IV works at all levels of management and at all phases of transformation. Skills in business architecture mapping to synthesize business needs and technology needs into a target future state are just as important as the ability to deliver a complex project on schedule, at cost, and within service level agreements.

A Project Manager IV coordinates constantly with the project leadership in our education technology team as well as the process owners in our colleges and academic practices. The position will be directly involved in the largest and most important transformation projects at WGU.

Essential Functions and Responsibilities:

• Responsible for planning, organizing, monitoring, and managing all phases of business transformation projects.
• Responsible for establishing and maintaining professional working relations and communication with customers, project sponsors, service providers, and outside contacts.
• Responsible for maintaining effective communication and coordination within project team.
• Leadership of business architecture mapping and future state planning workshops with business process and EdTech (Information Technology) owners to design the roadmap for transformation.
• Plans, coordinates, and delivers one or more business transformation projects/programs across WGU.
• Secures commitments from different stakeholders to deliver the project to plan.
• Defines priorities and ensures alignment across all other transformation projects where interdependencies apply.
• Builds a project/program team from different capabilities and functional areas.
• Delivers financial and quality commitments according to the strategic plan.
• Ensures smooth deployment of process and EdTech (Information Technology) solutions in the colleges and practices across the university.
• Reports project/program status & risk regularly to the stakeholders, users, and leadership team.
• Key deliverables of each business transformation project includestandardized & optimized business processes, training materials and documentation, role descriptions, impact assessments for implementation, transformation communication plan and materials, EdTech solutions, data migration strategies, quality assurance plans, risk management plans, and performance metric/dashboard tracking.
• Collaborates with other professionals both inside and outside of the university to promote a positive, student-obsessed atmosphere.
• Consistently exhibits WGU's Leadership Principles.
• Responds with urgency to organization needs and exhibits excellent judgment to deliver results.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Excellent leadership and project management skills.
• Works well in a team environment.
• Ability to influence change and motivate others.
• Strong oral and written communications abilities.
• Solid technical and problem-solving skills.
• Ability to plan and meet schedules.
• Ability to use all related computer equipment and applications
• Understanding of Business Process Architecture Mapping.

Job Qualifications:

Minimum Qualifications:

• Bachelor's degree
• PMP Certification
• 7 years of progressive project/program management experience
• Experience leading large-scale business transformation from concept through implementation
• Experience in change management
• Experience supporting senior leaders and executives

Preferred Qualifications:

• Experience in business process optimization
• Broad project background (technical, business, general)
• Experience with ServiceNow

#LI-FP1

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

How to apply: apply online

Full-time Regular Positions(FT classification, standard working hours = 40)

This is a full-time, regular position that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

The University is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.