SUPPORT SYSTEMS ADMINISTRATOR

University of Missouri-Columbia
parental leave, paid time off
United States, Missouri, Columbia
801 Conley Avenue (Show on map)
Oct 24, 2024
Hiring Department Division of Information Technology Job Description The Division of Information Technology is seeking an IT Team Supervisor to lead and manage the dynamic IT team which supports the faculty, staff, and students in the College of Agriculture, Food and Natural Resources. This role involves supervising staff, overseeing college-wide IT projects, and providing high-level support for IT solutions. Additional duties include purchasing, installing and troubleshooting IT equipment for use in offices, classrooms, and research labs. The ideal candidate will have strong leadership skills, a solid understanding of IT systems, a fast learner, a head for troubleshooting and researching answers, and the ability to foster a collaborative team environment. Minimal same day or overnight travel will be required to visit CAFNR farms and centers. Shift Monday - Friday, 8am - 5pm Minimum Qualifications Strong customer service skills. Expansive knowledge of desktop/workstation hardware/software/operating systems (configuration and connectivity). Excellent technical knowledge of network file servers, permission management, applicable software, and troubleshooting techniques. Familiarity with systems administration and security principles. Familiarity with enterprise management technology for Windows and Macintosh platforms Familiarity with Active Directory and Exchange. Basic understanding of network infrastructure including wireless technologies. Strong verbal and written communication skills sufficient to interact with a variety of users and other technical staff. Experience with creating and applying group policy and managing groups. Valid driver's license. Preferred Qualifications Bachelor's degree in information technology, Computer Science or a related field. Two years of experience in IT management or supervision. Strong understanding of IT systems and project management principles. Proven ability to lead and motivate a team. Familiarity with HR policies and procedures is a plus. Anticipated Hiring Range Salary Range: $51,875 - $61,200 Commensurate with experience University Title: Support Systems Administrator Internal applicants can determine their University title by accessing the Talent Profile tile in myHR. Application Materials Application, Resume and Cover Letter Sponsorship Information Visa Sponsorship Information: Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Other Information Division of Information Technology, https://doit.missouri.edu/ College of Agriculture, Food and Natural Resources, https://cafnr.missouri.edu/ Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits. Values Commitment We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate. In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement. Equal Employment Opportunity The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.