Unit Coordinator

Why This Role Is Important?

As a Unit Coordinator, you will play a meaningful role in patient's care by serving as the central source of information by communicating with patients, families and medical staff. You will transcribe medical charts for patients to ensure that all of their medical treatments and procedures are carried out. The position requires a high degree of accuracy and strong communications skills.

Are you a detailed, dedicated individual who is diligent and has extraordinary interpersonal skills?Are you comfortable acting as the primary source of information between patients and the hospital's health care providers?Can you thrive in a high-volume atmosphere where you handle a mix of tasks such as, coordinating services for many individuals and transcribing medical charts accurately and promptly?

What are we looking for?

• Individuals who are highly organized and can prioritize and manage information in a demanding environment
• Dedicated and compassionate communicators who manage patient records according to order, completeness, integrity, confidentiality and security
• People who thrive in a fast-paced environment where accuracy, professionalism and customer service skills are required
• Effective coordinators who can arrange for patient services between multiple departments

What do we have to offer?

• Full comprehensive benefits packet, inclusive of travel discounts, daycare options and health savings!
• Shift differential for evening, nights, and weekends!

Qualifications - External

• High School Diploma or GED; Associate Degree preferred
• Medical or health care experience desirable, but willing to train otherwise qualified candidates.
• Basic computer skills and the ability to learn new systems and procedures
• Effective interpersonal and communication skills
• Strong customer service orientation and the ability to interact with diverse groups of patients, staff and providers
• Demonstrated ability to solve basic patient and practice problems.

EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By accepting diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.