Operations Manager - Specialty Rental - Delanco, NJ

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

The Specialty Rental Divisions' worldview is to enable our customers, our people and our societies to flourish in an increasingly complex world. Our vision is to remain the world's most trusted partner by solving complex industrial challenges with specialized agile solutions. Those are designed and implemented by passionate people who continually strive for new best ways.

We are looking for a Operations Manager in North American region, as we see the need to further grow the specialty rental business in industrial manufacturing and energy, as well to guide and support the local sales teams in the rental customer centers.

As Operations Manager you will lead actively excellent customer service, developing process improvements that focus on safety, financials, operations, and customer service to achieve targeted goals and objectives. Oversees the operations process towards the transformation journey for excellent customer service in specialty rental for air business. You will report to the VP Steam Operations, and you will contribute for the sustainable, profitable growth in Rental North America.

The mission

Your mission is overseeing operations processes to ensure productivity and quality by identifying areas for optimization and ensuring quality standards are met. Developing long-term plans to support the company's goals and contribute with different teams to foster cross-team learning opportunities. Assessing and analyzing financial aspects to optimize profitability. Identifying potential problems and finding solutions to maximize efficiency and revenue. Communicating with stakeholders about company priorities and projects. Inspiring and motivating employees through positive encouragement and incentive initiatives for improvement processes. Handle customer service, resolve complaints, and collaborate with sales, finance, and marketing teams to maximize revenue and profitability.

What can we expect of you?

• Develop, implement and train all employees on Powerhouse policies and work procedures. This includes standard operating procedures, job hazard analysis, and safety training.
• Develop Key performance indicators and metrics to track performance of production. Develop dashboards to communicate performance to the management team.
• Eliminate inefficiencies wherever they occur. Powerhouse needs to be fast, agile and accurate.
• Measure the effectiveness of all processes and provide timely, accurate and complete reports on the operating condition of the rental fleet.
• Manage the operations and maintenance of the rental fleet to ensure highest quality turnarounds, effective reporting, and compliance with CMMS Reporting.
• Work closely with Service/Project/Shop managers to effectively plan, schedule, and complete all field and shop work.
• Delegate tasks and responsibilities to appropriate personnel
• Plan and schedule project timelines using appropriate tools
• Track project milestones and deliverables
• Develop and deliver progress reports and required documentation
• Foster a success-oriented, accountable environment within Powerhouse.
• Represent Powerhouse with customers, vendors and business partners.
• Enforce all company rules and regulations.

Experience requirements.

• Minimum 3-5 years in Operations, preferable Rental Business.
• Bachelor's degree in engineering (mechanical or electrical) is strongly preferred.
• Application expertise in air and steam technology is a must.
• Influence leadership, presentation, and strategic execution skills.
• You have awareness of local cultures and international business environments.
• The candidate must have an excellent command of English.
• Knowledge of the Way We Rent would also be useful.

Personality requirements

Competency is more than ever a combination of knowledge, experience, and attitude. Our successful candidate will be:

• strong drive for customer success. Be passionate about the service business and understand that a competent and motivated organization drives great results.
• Excellent communication skills and the ability to work cooperatively with all departments in a spirit of teamwork to address problem areas and stimulate Rental activities.
• Enjoys and embraces the sharing of knowledge with colleagues and actively works to raise the competence level of the group. Highly energetic and positive, with a clear drive for progress and success.

• An achiever who comes with solutions, who can transform the mission into strategy and the strategy into actions.
• Capable of creating and nurturing a dynamic culture while creating trustworthy and fair relations with all stakeholders.
• An innovative "new best ways" person with a flexible and responsive mindset.

In return, we offer:

• We believe and foster a learning culture where global mobility is an important enabler for growth.
• Our learning culture supports you on your journey: benefit from our individual learning opportunities (LinkedIn Learning e.g.), our feedback culture, the internal job portal, global project assignments, or face-to-face training sessions.
• You will experience an onboarding program at our North America headquarters.
• We support you and your well-being with different programs like team events, and more.
• We offer an excellent compensation package, including a flexible benefits plan.
• We offer health insurance, dental insurance, vision insurance.
• We offer Paid time off, Life & Disability Insurance.

About Us

Atlas Copco Rental North America has offices throughout the US, Canada and Mexico. Headquarters for ACRNA is located in Deer Park, TX, just outside of Houston. Atlas Copco Group is headquartered in Stockholm, Sweden. We are a global team with colleagues in 180 locations in 170 countries.

Even if you don't meet all the points, but are ready for a challenge, click on "Apply" anyway. We love your spirit!

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.