Administrative Support Associate

North Carolina State University

$ 33,540 - $ 54,455

United States, North Carolina, Raleigh

Oct 25, 2024

Job Posting Information

Posting Number	PG194309SP
Internal Recruitment	No
Working Title	Administrative Support Associate
Anticipated Hiring Range	$36,000-$40,000
Work Schedule	Monday - Friday, 8:00 am - 5:00 pm. with some evenings and weekends as necessary.
Job Location	Raleigh, NC
Department	TRIO Pre-College
About the Department	The Division of Academic & Student Affairs ( DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College. NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here ( You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student. Unit Description: TRIO Programs were established to support the nation's commitment to provide educational opportunity for all Americans to enter college, graduate, and move on to participate more fully in realizing "America's Economic and Social Dream." These Programs are funded under Title IV of the Higher Education Act of 1965 and are referred to as TRIO Programs because initially there were just three programs Upward Bound, Talent Search, and Student Support Services. The number has now expanded to include Educational Opportunity Centers, Ronald E, McNair Post Baccalaureate Achievement Program, Upward Bound Math & Science and Veterans Upward Bound.
Essential Job Duties	The Administrative Support Associate provides administrative and office support for the operation of the TRIO Collegiate Programs (Student Support Services, Student Support Services STEM, Ronald E. McNair Scholars Programs) and Pack Support Programs (1887 Scholars, First in the Pack, and Pack Promise). The Administrative Support Associate will manage the office workflow of six full-time professional staff and a Director. The Administrative Support Associate provides support for the office, including welcoming visitors, corresponding with student participants, maintaining records, invoicing payments, hiring temporary workers, and database entry. The position serves as office manager and student support for undergraduate students, faculty mentors and peer tutors. PRIMARY DUTIES AND RESPONSIBILITIES: Greets individuals calling in person or by telephone; refers caller to proper person or gives out information as appropriate; provides routine assistance and information to students and potential participants; Monitors participant involvement and maintain appropriate documentation of TRIO participant records in electronic student databases and student files; gathers data from files and from computer-maintained programs and prepares periodic reports; Coordinate special events, including graduate school tours, cultural enrichment activities and experiential learning opportunities; Process vouchers, bi-weekly pay, and travel via portal; Reconcile expenditures and P-Card transactions monthly for seven staff members; Assist in the coordination of all program recruitment activities which include printing materials, ordering recruitment materials, uploading intake interviews and participant needs assessments into program database; Assist with the promotion, collaboration, public relations of the TRIO Collegiate and Pack Support Programs with university officials and community agencies; Assist the Tutor Coordinator with collecting weekly tutor reports and logs usage using KABA time for resource staff; Assists Senior Director with the Annual Performance Report (APR) for three grant-funded projects; Maintains departmental calendar of deadlines, activities, and meetings; may make hotel and travel arrangements for Senior Director and others for professional meetings and research symposiums; Assist the Senior Director with course implementation and management, including inputting program requirements, updating syllabi, contracts and, electronic materials and files and ordering books and class materials, office supplies for research presentations (MCNAIR); Gathering, collecting, and updating student and alumni data (10-year tracking model)
Other Responsibilities

Qualifications

Minimum Experience/Education	High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Other Required Qualifications	Previous office assistant/secretarial experience Experience with the MS Office Suite such as Microsoft Word, Excel, Access (or other database management software), PowerPoint, and Publisher. Strong organizational skills, both verbal and written. Highly motivated. Must be a self-starter and willing to take initiative to perform responsibilities independently. Flexibility to work some evenings and weekends.
Preferred Qualifications	Able to learn, interpret, follow, and act upon the federal and state guidelines governing the Program. Experience with Gmail, PeopleSoft, and bookkeeping. Bachelor's degree from an appropriately accredited institution.
Required License or Certification	N/A
Valid NC Driver's License required	No
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	10/25/2024
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	10/31/2024
Notice to Applicants	*Please note that the work history on your resume, must also be included in your application.*
Special Instructions	Please note, you will be required to attach a cover letter, resume and a separate document containing contact information for three references to apply.

Position Details

Position Number	00102101
Position Type	SHRA
Position Classification Band Title	Administrative Support Associate
Position Classification Band Level	Journey
Position Classification Salary Range	$ 33,540 - $ 54,455
Salary Grade Equivalency	GN04
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	240405 - TRIO Pre-College
AA/EEO	NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.