Ambulatory Care Assistant-MA

Hired prior to March 3, 2024:
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school diploma or equivalent.
2. Graduate of a Medical Assistant Program OR graduate of the Med Ed Program OR one year of clinical experience.
3. West Virginia state criminal background check, and federal, if applicable, required for DHHR regulated area.
4. Obtain certification in Basic Life Support within six (6) months.

Hired on or after March 3, 2024:
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school diploma or equivalent.
2. Graduate of a Medical Assistant Program OR graduate of the Med Ed Program OR one year of clinical experience.
3. West Virginia state criminal background check, and federal, if applicable, required for DHHR regulated area.
4. Obtain certification in Basic Life Support within 30 days of hire.

PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Registration or Certification.
EXPERIENCE:
1. One-year experience as a Medical Assistant or patient care.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Provide support to medical staff to assure patients' needs are met and to assure efficient operation of outpatient unit.
2. Assist providers when possible in completing requisitions or forms for patient examination or testing. May assure availability of test results for patient visits. Assist patients and providers with medical office visits.
3. Administer prescribed medication under supervision of attending provider.
4. Perform qualitative and quantitative tests and examinations of specimens.
5. Obtain and document patients' specimens as ordered.
6. Documents and reports test results to medical provider.
7. After training and skills testing may perform assigned and/or all ordered POCT tests and maintain quality control testing and logs.
8. Schedules additional ancillary testing as needed. Assists providers when possible in completing requisitions or forms for patient examination or testing.
9. Act as chaperone during medical examinations.
10. Ensure medical records and test results are available for visit, including those from referring physicians. Inspect/review medical records to maintain correct order and completeness.
11. Monitors nurse call system and relays information to appropriate staff telephone calls and transmits information to appropriate staff.
12. Provides assistance and information to patients, families, and visitors as instructed by the physician.
13. Participates in Quality Assurance Program to assure quality patient services are provided.
14. Generate required patient charge data according to WVU Medicine outpatient procedures.
15. Assist in maintaining appropriate inventory of supplies and equipment for patient care needs by preparing orders and reporting needs to supervisor. Demonstrate knowledge of use and care of all equipment including printers, embossers, and computers.
16. Assist with maintenance of inventory and equipment on assigned outpatient unit.
17. May schedule and coordinate new and return appointments using computerized system according to WVU Medicine outpatient clinic policy and procedures. Schedule and coordinate diagnostic and/or therapeutic procedures.
18. May assure registration of patients. Collect vital information for purposes of patient identification and billing purposes and enter data into computer. Obtain charts and fee sheets necessary for patient visits. Obtain signatures from release of information and consent to treatment.
19. May assist Registration Specialist with deposit of money and with late night coverage. May assist Manager/Supervisor with unit correspondence using computer software.
20. May process and mail letters to patients.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.
2. Must be able position and/or lift patients, and stand or walk 4 to 12 hours per day.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work is performed in a normal clinical outpatient environment.
2. Position is frequently exposed to biohazards, as well as communicable disease.
3. Position requires ability to respond quickly to varying demands from provider and patient.

Additional Job Description:

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WVU Medicine is proud to be an Equal Opportunity employer. We value diversity among our workforce and invite applications from all qualified applicants regardless of race, ethnicity, culture, gender, sexual orientation, sexual identity, gender identity and expression, socioeconomic status, language, national origin, religious affiliation, spiritual practice, age, mental and physical ability/disability or Veteran status.