Medical Interpreter Per Diem (Cantonese/Mandarin)

This position provides oral interpreting services for non-English speaking and limited English-speaking patients of the University of the California, Davis Health.

Apply By January 3, 2025

Minimum Qualifications

• California Driver's License (DL)
• Possession of a valid California Driver's License.
• Meet minimum California auto insurance requirements.
• Passing score on internal Interpreter Competency Test
• Must be fluent in English and Cantonese/Mandarin.
• Knowledge of medical terminology in English, Cantonese, and Mandarin.
• Familiarity with the Medical Center setting.
• Skills to perform his/her work accurately, completely, and clearly with the greatest possible fidelity to the spirit and letter of the original communication
• Ability to orally interpret information from the target language into English, and from English into the target language.
• Ability to interact with and relate to non-English speaking persons of any background and culture with enthusiasm, professionalism and empathy.
• Tact and diplomacy to effectively meet the communication needs of the general public, medical staff, community, governmental agencies and internal committees.
• Organizational skills to determine patient and workload priorities to enable completion of appointments and projects in a timely manner.
• Confidence to interact with various departments one on one, through the phone, via video, and in writing.
• Ability to write and print legibly to accomplish the documentation and administration tasks assigned to the job.
• Ability to read schedules, forms, brochures and computer printed information required to determine location of physicians, families, facilities, etc. and to disseminate this information as required.
• Ability and physical dexterity to use computer terminal equipment.

Preferred Qualifications

• Certification from an independent medical interpreter school or program.
• Minimum of 6 months of dedicated healthcare interpreter experience.

Key Responsibilities

• 90% - Oral Interpreting
• 10% - Record keeping and other duties

Department Overview

Medical Interpreting Services provides a range of language access services, including on-site, telephone, video interpreting, and written translations to ensure access to healthcare services for NES/LES and deaf/hard-of-hearing patients.

Position Information

• Salary or Pay Range: $31.66
• Salary Frequency: Hourly
• Salary Grade: 155
• UC Job Title: MED INTERPRETER PD
• Number of Positions: 1
• Appointment Type: Staff: Per Diem
• Percentage of Time: 20%
• Shift Hours: Variable
• Location: Patient Contact Center (HSP166)
• Union Representation: HX-Healthcare Professionals
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

Has mandatory reporting responsibilities for domestic violence, child abuse and elder/dependent abuse Works overtime as defined by the collective bargaining agreements, floats to other areas and works weekends and holidays.

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere #CA-CC #LI-CC1