PT-Global Programs Assist

Temple University's Office of Global Engagement is searching for a Part Time Global Programs Assistant.

Salary Grade: T21

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Job Summary:

The Global Programs department in the Office of Global Engagement is seeking a part-time assistant to provide general office support, assist with international

students' inquiries, support the processing of Global Programs applications, and assist with student events and activities. Working under the supervision of the

Associate Director, the Global Programs Assistant will perform various clerical and reception duties, including, but not limited to, answering messages from

prospective and current students, greeting visitors, assisting with marketing projects and social media, website updates, virtual information sessions, application

indexing and processing, data entry, and additional clerical duties as assigned. Provide support for student services and events.

Global Programs provides opportunities for students from international partner universities to study at Temple through programs such as student exchange, inbound

study abroad, and dual degree programs. This position will be in person, with limited remote options. Performs other job-related duties as assigned.

Required Education & Experience:

At least six (6) months experience required. An equivalent combination of acceptable education and experience may be considered.

Preferred:

A bachelor's degree is preferred. One (1) year of experience preferred.

Required Skills & Abilities:

• Strong customer service skills, with the ability to effectively interact with diverse students, faculty, and staff.
• Good organizational skills with the ability to work independently.
• Demonstrated ability to handle and prioritize diverse tasks in a fast-paced environment.
• Ability to interpret and carry out written and verbal instructions and procedures.
• Demonstrated ability to prioritize and focus on completing tasks and objectives while handling multiple tasks, along with strong attention to detail.
• Ability to operate all standard equipment.
• Proficiency in Microsoft Office, Outlook, etc.

Preferred Skills & Abilities:

• An enthusiasm for working in an international, diverse, and multicultural environment.
• Familiarity with data entry systems such as Banner and Recruit.
• Familiarity with Temple University or similar institutions.
• Familiar with social media and messaging platforms, such as WhatsApp, Facebook, Instagram, WeChat, LINE, etc.
• Familiarity with international education, international student populations, or higher education

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status. Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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