Program Assistant for SRS

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Program Manager, the Program Assistant will support Global Refuge in delivering high-quality programs and services for unaccompanied children and refugee minors. This position is focused on providing research and administrative support to federally funded and privately funded programs across the Children and Family Services department.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as Government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, and vision available on the first day of employment,
• professional development, tuition reimbursement,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,
• Family Building benefits for reproductive procedures, adoption/foster care assistance, and
• an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Managing and conducting research on areas related to child welfare best practices.
• Creating and distributing weekly departmental briefings for the Director and Associate Directors
• Managing operations for the department or unit. This includes but is not limited to reporting; communicating with internal and external stakeholders; travel plans; coordinating conference presentations and convening internal planning groups; negotiating meetings space; making arrangements for equipment and/or shipping; facilitating meeting/event contracts; planning and monitoring spending; preparing check requests for vendors, consultants, and others as well as submitting expense reimbursement requests.
• Attending stakeholder meetings with the Director and preparing notes
• Planning and scheduling regular meetings.
• Producing internal and external documents including meeting minutes, letters, and forms, and preparing and monitoring budgets using Excel.
• Documenting next steps and follow-up items subsequent to meetings/events; identifying priorities, responsibilities, and timeframe for those activities; distributing assignments as appropriate; and tracking follow-through.
• Assist with various programmatic communication processes and tools, including program memos, network communications, informational materials, and other communications and tools.
• Maintain up-to-date contact lists, and address changes in databases.
• Manage monthly and periodic partner meetings.
• Provide assistance for headquarters monitoring preparation including collecting memos, training plans, and informal communications, throughout the year and filing reports.
• Other duties as assigned.

QUALIFICATIONS

• Undergraduate degree is strongly desired, preferably in Business Administration, or another relevant field.
• A minimum of three years of experience providing administrative/data entry support is required.
• Proficient in web communications technology, including Teams, Go To Meeting, etc.
• Experience working in a non-profit organization is preferred.
• Demonstrated willingness to explore and learn new technology (hardware and software) to increase the efficiency and effectiveness of the work.
• Demonstrated organizational skills with meticulous attention to detail and ability to organize and prioritize, independently determining shifting priorities and responding appropriately.
• Demonstrated strong project management skills and ability to coordinate multiple projects simultaneously.
• Excellent verbal and written communication skills, especially in proofing communications.
• Proven ability to exercise utmost tact and diplomacy when dealing with confidential issues and ability to discern confidential issues.
• Ability and willingness to travel as needed up to 10% of the time.
• Ability and willingness to travel to sites and attend relevant conferences up to 10%.
• Commitment to Global Refuge's core mission and values, an ability to model those values in relationships with colleagues and partners, and commitment to empowering refugees and migrants.

Special Position Requirements:

• Must be willing and able to clear a criminal background check.
• Must be willing and able to request and clear Child Abuse and Neglect background checks in all states lived within the previous 5 years, updated as required.
• Must obtain a negative TB Test yearly.
• Must be willing and able to obtain an FBI fingerprint check every 5 years.
• Spanish language fluency is required/preferred.
• Must have a valid driver's license and MVA check free of major infractions for the last 7 years.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.