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Library Building Operations and Events Assistant

University of North Carolina Wilmington
$35,500 - $39,000
paid holidays, sick time, retirement plan
United States, North Carolina, Wilmington
Oct 28, 2024
Posting Details


Benefits of Working at UNCW
Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.
As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.
Recruitment Range $35,500 - $39,000
Vacancy Number S02543
Position Title Administrative Associate
Working Title Library Building Operations and Events Assistant
Competency Level Journey
Home Department Randall Library - 30800
Primary Purpose of Organizational Unit
Academic Affairs is the central division for implementing the academic mission of the University of North Carolina Wilmington. Through effective academic policies, practices, and programs, it provides leadership for excellence in teaching, scholarship, and creative work, as well as service to local, regional, and global communities.

UNCW Library supports the University's mission through the provision of information resources, services, and programs relevant to the needs of its students, faculty, and staff. It also serves as a rich cultural resource for the surrounding community and the region. To accomplish this mission, the library provides (1) diverse collections of informational resources in multiple formats and specialized technologies to enable the creation of new knowledge (2) efficient access to those informational resources and technologies (3) assistance and instruction in identifying, evaluating and interpreting information (4) a safe and comfortable facility which stimulates intellectual curiosity and reflective thinking and (5) programs that connect scholars and interested individuals with information and expertise to inspire lifelong learning.

The Building Operations and Security unit of the library oversees all aspects of the library buildings operations, including facility management, security, access control, policies, equipment, inventory and asset management, event support, space planning, and scheduling.
College Teaching, Learning, and Library Svs - 308 College
College/School Information
University Information
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace Main UNCW Campus
Brief Summary of Work for this Position
The Library Operations and Event Assistant for the UNCW Library assists in the building and event management in two library buildings that comprise over 220,000 square feet and feature a variety of event, exhibit, and meeting spaces. This position is primarily responsible for space reservations, event coordination, and other building operational needs for Discovery and Randall Halls, including the new library events space. This position is part of a team that coordinates the daily operations and security of the library. This is a full-time, time-limited position with full benefits and eligible for continuation.

Specific duties include:

  • Coordinating daily space reservation requests and interacting with UNCW faculty & staff, UNCW students, Library faculty and staff, and community visitors to meet their space reservation needs.
  • Managing the setup and breakdown of space requests and library events.
  • Utilizing a ticketing system to create, update, and respond to daily work orders related to a wide variety of building operational needs.
  • Utilizing a variety of systems to input and record space and building use, and related data, and creating reports as requested.
  • Organizing building operations activities and schedules.
  • Updating library websites with relevant event, space, and reservation information.
  • Providing customer service to clients, including students, staff, faculty, and the community in daily interactions.
  • Supervising student workers in the evenings and as needed for event preparation.
  • Leading or assisting in closing/opening library buildings.
  • Applying library policy to patron behavior.
  • Responding to security and facility issues and emergencies.
  • Providing basic technology support at meetings and events.
  • Providing lost and found customer support.

Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Preferred education, professional skills and experience

  • Bachelor's degree from an accredited 4-year institution.
  • Experience using web-based software to complete work assignments, such as calendaring, helpdesk, communication, and/or space reservation software
  • Experience providing support for events or coordinating operations in the workplace
  • Ability to independently problem-solve
  • Ability to work independently with minimal direct supervision
  • Strong organizational skills, including meeting deadlines and attention to detail
  • Excellent communication skills, including the ability to exercise tact, judgment, and discretion in dealing with a wide variety of students, staff, and members of the community
  • Experience in interpreting and applying established policies and procedures to client relations
  • Ability to handle emergency situations
  • Ability to move furniture and supplies needed for event set up and clean up

Required Certifications or licensure
None
FTE 1.0 (40 hours per week)
Months Per Year 12 Months
Work Days Monday - Friday with some exceptions
Work Hours 1:30pm - 10:30 pm with some flexibility
Type of Position Time-limited
Anticipated Ending Date if Time-Limited
Position Number 6607
Job Posting Date 10/28/2024
Posting Close Date 11/13/2024
Number of Openings Single Incumbent
Special Notes to Applicants
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations.

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.
EEO Statement
At the University of North Carolina at Wilmington ( UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting https://jobs.uncw.edu/postings/34047
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