Clinical Application Training Specialist

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum:

• Bachelor's Degree in Education Technology, Computer Science, Healthcare or related field plus three (3) years experience or 3 years clinical experience in support area or similar.

OR

• Associates Degree with Clinical Licensure in Education Technology, Computer Science, Healthcare or related field plus five (5) years of experience or 5 years clinical experience in support area or similar.

OR

• Associates Degree in Education Technology, Computer Science, Healthcare or related field plus Epic Certification plus five (5) years of experience or 5 years clinical experience in support area or similar.

Preferred:

• BSN with Clinical Licensure or a Master's Degree in Education Technology, health-related or similar
• Experience as an educator in an academic medical center and/or academic setting with demonstrated leadership in assessing educational outcomes and utilizing technological resources to improve learning efficiency or experience in a clinical practice; understanding of clinical workflows; clinical, access, or revenue cycle experience is a bonus
• Experience in Training Tracker, SAP, and Adobe Creative Cloud products.

Additional Requirements/Competencies:

• Excellent organizational and interpersonal skills
• Strong problem solving skills
• Intermediate proficiency with Microsoft Office Suite
• Ability and willingness to work independently and interdependently
• Excellent verbal and written communication skills; Must be able to communicate effectively and interact with internal and external contacts, agencies and organizations
• Ability to prioritize and meet deadlines
• Ability to lead or present program meetings workshops, training or presentations
• Ability to work in a project team environment
• Provides Professionalism with patients and staff to encourage and promote a positive work culture.

Responsibilities:

• Responsible for Epic curriculum architecture for Access Staff - supporting all elements of training planning, design, development and implementation for designated application(s).
• Assists leadership with training strategy for designated application(s).
• Partners with IT, Clinical Informatics and Operational resources to ensure efficient use of the EHR.
• Participates in the development of training policies and requirements for designated application(s).
• Responsible for supporting all elements of training planning, design, development and implementation for designated application(s).
• Responsible for development of detailed, workflow-based curriculum for designated application(s).
• Responsible for building, testing and maintaining the training environment for designated application(s).
• Maintains training curriculum, training environment, and delivers ongoing education. Provides input on the appropriate level of training (time, delivery method) for each user in designated application(s).
• Develop appropriate proficiency measures for training. Conducts training for designated application(s).
• Delivers instructor-led training for credentialed trainers, super user and end user audiences.
• Must be currently certified or obtain certification in primary designated Epic application(s).
• Prior knowledge of UAMS Clinical workflows, revenue cycle, or business operations a plus.
• Attends status meetings held by the training team and their designated application team(s).
• Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the overall training strategy.
• May also attend change control meetings and other meetings as needed.

May perform other duties as assigned.

Additional Information:

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.