Assistant Clinical Manager

Major Responsibilities:

• In collaboration with the Manager of Clinical Operations, manages patient care delivery to optimize patient outcomes, customer satisfaction and resource management
  • 6)Supports the development of the plan of care through collaboration with the interdisciplinary team.
  • 7)Monitors customer satisfaction and the Advocate Experience in collaboration with the Manager of Clinical Operations, shares results with staff, and assists in the development of targeted action plans.
  • 8)Monitors associate satisfaction in collaboration with the Manager of Clinical Operations and addresses issues or concerns to assure resolution.
  • 9)Oversees staffing and scheduling, in collaboration with Manager of Clinical Operations. Assures cost-effective methodology.
  • 10)Serves in the role of charge nurse. *11. Supports research based nursing by encouraging an environment that utilizes research in practice and decision making. *12. Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives.
  • 1)Participates in or is responsible for the interviewing, hiring and competency assessment in conjunction with the Manager of Clinical Operations.
  • 2)Communicates changes in practice and ensures changes are incorporated in unit house-wide processes.
  • 3)Monitors and evaluates unit compliance with regulatory agency requirements.
  • 4)May assume responsibility in the absence of the Manager of Clinical Operations, in conjunction with the Clinical Director and the designated Manager of Clinical Operations. Serves as a clinical resource and mentor for staff.
  • 5)Collaborates with care coordinators and medical staff in relation to appropriateness of care.
• Collaborates with the Manager of Clinical Operations, Medical Director, and others in developing the strategic plan and direction for the unit. Practices the principles of performance improvement.
  • 1)In conjunction with Manager of Clinical Operations, participates in short and long range planning for the unit.
  • 2)May identify topic for and/or assist in the implementation of research process. Provides relevant education at the unit level.
  • 3)Identifies and participate in PI projects.
  • 4)Implements monitoring systems defined for the unit to evaluate quality and adequacy of patient care. Implements measures to correct deficiencies.
  • 5)Communicates results of monitoring of patient care to clinical manager and other health care team members as appropriate.
  • 6)Participates in or is responsible for the evaluation of unit compliance with regulatory agency requirements.
  • 7)Conducts performance reviews for staff on a timely basis as delegated by the manager, with particular emphasis on developmental goals.
• Promotion and support of an environment that is conducive to staff growth and development and autonomy.
  • 1)Defines, coordinates, implements, monitors and evaluates a unit-specific orientation program in conjunction with the Manager of Clinical Operations and the Advance Practice Nurse.
  • 2)Provides for competency based education processes for staff in collaboration with the Clinical Practice and Education Department, the Advance Practice Nurse and Manager of Clinical Operations.
  • 3)Fosters ongoing professional development of staff by assisting with performance, assessment of needs and assisting individuals with identification of professional goals.
  • 4)Promotes participation in educational opportunities.
  • 5)Develops, monitors, and evaluates the role of unit-based preceptor.
• Performance of the principle duties and responsibilities of the RN position and serves as a role model for professional practice.
  • 1)Evaluates environmental safety and provides an environment that is safe based on age and developmental status care.
  • 2)Maintains unit, hospital and management based competencies.
  • 3)Demonstrates appropriate psychosocial intervention based on age and developmental status.
  • 4)Provides direct patient care as needed.
• Responsibility for professional growth and development.
  • 1)Keeps abreast of current standards of care via literature, education events, internal and external resources and networking.
  • 2)Participates in activities to enhance professional growth, such as involvement in professional organizations and continuing education.
  • 3)Completes required contact hours based on FTE status, within appropriate time frame.

Licensure:

• Nurse, Registered (RN)

Education/Experience Required:

• Bachelors degree in nursing required
• 3-5years nursing experience
• Licensed Professional Registered Nurse
• Prior leadership experience preferred

Knowledge, Skills & Abilities Required: