ServiceMax | Diversity Employer
Field Service Success Starts Here
We lead the way in field service management. We continue to innovate within the industry and evolve with our customers as their needs change and grow. The combined power of ServiceMax – with field service management and real-time communication solutions – enable our customers to transform their service from reactive break-fix model to predictive service that minimizes unplanned downtime.
Our focus is on the outcomes generated from the use of field service technology — outcomes that matter and make a positive impact on your business. For us, it’s never been just about the products; it’s about what you can gain, whether that’s more productive equipment, more efficient technicians, great customer experience or perhaps most importantly, increased revenue. The knowledge that comes with more than 10 years of experience has enabled us to help hundreds of companies around the world.
Our customers do amazing things with ServiceMax technology to enhance their field service operations. ServiceMax processes more than two million work orders every month, created by more than 350,000 technicians around the world, servicing more than 200 million units of equipment.
How We Operate
We rally our teams to be #customerobsessed and to #wintogether
- Leaders work for you.
- We make decisions based on what creates value for the customer.
- We work with urgency & a high level of collaboration because our customers need us to.
- We care first about what is best for our customer, not what is best for a functional group.
- We are brave, we take risks together, and learn from failures together.
- We care about each other’s families, communities and environments that we live and work within.
- We lead, not follow.
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