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Job Summary

Responsible for making and serving beverages like coffee, specialty drinks, and tea. Greet customers, take orders, and process payments.

Primary Responsibilities

  • Make coffee and other drinks, including espressos, cappuccinos, lattes, teas, and hot chocolate.
  • Welcome customers to the store, provide menus, and take orders quickly and accurately.
  • Pay attention to details so drinks are prepared according to the customer’s preferences.
  • Serve prepared food like muffins, pastries, croissants, and cookies.
  • Receive and process both cash and credit/debit payments.
  • Maintain a clean workspace by wiping down surfaces and sanitizing utensils and equipment.
  • Answer customer questions about menu items, provide suggestions, and resolve complaints.