Personal Shopper and Curbside Delivery Team Member

Meijer
parental leave
United States, Michigan, Williamsburg
Nov 02, 2024
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! At Meijer we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. Meijer Curbside Pickup is a fast-growing program that is looking for customer focused team members who are passionate about servicing our customers and helping them to live healthier, better lives. As a Store Shopper, you will be responsible for utilizing the latest technology to engage with customers through an app, shopping their orders and staging them for pickup. When the customer arrives, you will deliver the product to their vehicle and complete the transaction. If you are passionate about working in a fast-paced environment and giving customers the freshest and best quality products out there, this could be the role for you! What will I do? * Be comfortable utilizing technology to communicate with and fulfill customer orders * Accurately and efficiently fulfill customer orders and stage them in fulfillment area * Properly handle product, use necessary equipment and bag items to ensure they reach their destination safely * Accurately and efficiently scan items, make appropriate substitutions as needed and process payments * Help to maintain a clean, organized and well-stocked workspace * May be expected to carry out other customer service duties within the store, as necessary to fit the needs of the business Required Qualifications : * Customer service experience, preferably in a food service, grocery or retail setting * Ability to use a company-issued device to manage orders and communicate with customers * Verbal and written communication skills * Ability to take direction and work independently * Problem Solving ALL EXPERIENCES WELCOME, TRAINING PROVIDED! . What You'll be Doing: This position will drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection. Maintain a positive working relationship with customers, team members, and leadership. Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs. Resolve customer complaints quickly by contacting leadership when needed. Receive workflow from dashboard and fulfill orders for the day. Utilize selection process for product within the store and bag product appropriately following bagging standards. Store product correctly in the staging area following food safety guidelines. Greet each customer and take payment for the order ensuring an easy shopping experience. Maintain a clean and neat work environment. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): High school graduate or equivalent required. 1-3 years of experience in a Meijer store preferred. Past cashier experience preferred. Ability to learn new technologies quickly. Strong communication skills. General awareness of food safety regulations. Detail oriented and organized. Process driven and ability to follow procedures in an organized and efficient way.