Sr. Desktop Engineer - Remote - 130396

The job description and preferred qualifications of this posting have been updated as of 11/01/24.

The University of California, San Diego Health System seeks an individual with advanced knowledge in Windows workstation, application management and Printing device systems administration. The successful applicant will have a background in the installation, deployment, administration, security and maintenance of Windows and Peripheral devices in large enterprise (10,000+ device) environment. The incumbent will have demonstrated experience writing and editing complex scripts, namely PowerShell, used to perform system maintenance and administration. The candidate will show advanced knowledge of computer security best practices and polices including demonstrated experience securing management servers and workstations.

In conjunction with the enterprise systems teams, the incumbent provides system analysis, maintenance, and monitoring of systems and servers including installations, upgrades, patches, as well as documentation with primary responsibility for the implementation, management, support and maintenance of various system software products and hardware components that comprise enterprise computing infrastructure. Manages and supports the systems/hardware infrastructure and associated resources. Provides 7/24 problem management support and resolution for all applications and operating systems as part of the on-call rotation.

Incumbent will have advanced knowledge with a variety of software tools, including those related to support and implementation. Incumbents provide consultation and knowledge transfer with respect to system administration techniques and software components. The incumbent will have a good background in technical writing, documentation, and project management.

Possess advanced knowledge and experience in engineering and administering Azure Virtual Desktop environments, including design, implementation, and daily end-user support. Responsible for overseeing the maintenance of virtual machines and ensuring compliance with organizational policies. Collaborate closely with cross-functional teams, including network engineers and application administrators, to ensure seamless integration of virtual desktops with the existing infrastructure.

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in related area plus five (5) years of related experience/training. Related experience: SCCM, Intune and/or Powershell experience.

• Advanced knowledge of systems integration deploying complex systems integration solutions.

• Advanced skills associated with system integration design, modification, implementation and deployment in a complex environment.

• Demonstrated ability to develop complex conversion and system implementation plans.

• Development and administration of formal technical training to users at a variety of levels.

• Strong knowledge of Azure Virtual Desktop architecture and services, along with experience in managing Windows Server and Windows 10/11 environments.

• Working Knowledge of ITSM Practices.

• ITIL Foundation Certification.

• MCSA Certification Windows 10/11, Mobility or equivalent experience.

• AZ-104 (Azure Administrator); or equivalent combination of education and experience.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.