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Operations Manager

JLL
United States, Texas, Dallas
Nov 06, 2024
Operations Manager - Mobile Engineering Services

Job Description

The Operations Manager has the overall responsibility for the management, supervision and operation of the Mobile Engineering Services assigned facilities for ongoing engineering and maintenance operations to ensure that a safe, efficient, and cost effective delivery of services is provided to the customer within their respective sub-region.

Responsibilities
Responsible for maintaining daily working staff levels pursuant to the goals of the operation and the needs of the facilities.
Effectively manage Engineering team resources to ensure labor resource allocation necessary to support scope of work in a timely and cost effective manner.
Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out as Mobile Engineers. Manage and supervise ongoing training programs, identifying and developing additional training processes where necessary to consistently improve overall team skill levels.
Identify the maintenance objectives of all properties and incorporate those objectives into a documented plan that includes preventive and repair maintenance procedures.
Identify safety hazards within the properties and incorporate the remediation of such hazards to ensure that the building's staff and Mobile Engineer's work in a safe environment.
Ensure compliance of all regulatory laws and guidelines as they relate to the operation of any of the building's equipment and/or systems.
Work with Project Management to assist in the development and effective execution of HVAC Capital work plan's which would include planning for infrastructure upgrades, equipment replacements and building modifications to ensure building systems continued operational integrity.
Provide ongoing and effective communication and support to Property Manager and Project Manager Team members to ensure a seamless service delivery of Engineering support.
Responsible for ensuring that all work efforts performed at the property are properly planned, executed and closed out in accordance with standard industry practices, established processes and applicable customer specifications.
Maintain all required property documentation including drawings, work completion documents as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, State or Local law.
Ensuring Mobile Engineering participation in the Company's purchasing initiatives for parts and materials needed to perform all maintenance and repair tasks.
Routine monitoring and business reporting of work performance metrics, budget performance, service cost projections, labor utilization, etc. to ensure effective and efficient operation of the Mobile Engineering Services.
Ensure consistent field performance of routine on site inspections of all maintained properties.
Management of Mobile Engineering Staff to include payroll, work delivery and tracking, ongoing training processes, etc.
Maintain routine, effective and cooperative interaction with engineering labor unions, where applicable.
Other duties as may be assigned by the Regional Operations Manager required ensuring the highest level of quality and cost effective engineering service delivery to our client.

Desired experience and technical skills

Required
Candidate must possess a valid state drivers license
Universal CFC refrigerant recovery certification
Minimum of ten (10) years of technical and supervisory experience in building operational engineering with a strong background in the technical aspects of packaged HVAC equipment repair, maintenance and overall system design and application.
Excellent written and verbal communication skills.
Working knowledge of computer based energy management systems (EMS) computerized maintenance management systems (CMMS) as well as Office systems such as Word and Excel.
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