Travel Help Desk Administration Support Assistant

Puyenpa
$60.10 per hour
vision insurance, paid time off, paid holidays, 401(k)
United States, D.C., Washington
Dec 02, 2024
The Puyenpa family of companies are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are actively seeking a Travel Help Desk Administrative Assistant based in Washington D.C. This position is onsite and has a duration of six months with the possibility of being extended. This is an exciting opportunity to be part of the Puyenpa team supporting our efforts with a transitioning government entity. The main responsibilities of the role include: Provide data entry input into and assist in maintaining the Help Desk ticketing system for travel-related inquiries; create and distribute training materials for new travel account setups; provide travel-related training sessions to staff; offer administrative support and integrate with travel booking platforms and systems. Provide support by creating new travel accounts and provide travel-related trainings to new Government staff. Provide support assistance to travelers and travel requests; utilize the ticketing system for travel inquiries; ensure seamless integration with booking systems to facilitate account creation and training. The qualified candidate will have the following knowledge and experience: A minimum of one year of experience in a similar role, providing direct customer, basic clerical, and administrative support for travelers. High school diploma or equivalent. Puyenpa provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off.