Program Coordinator

Inova Fairfax Medical Campus is looking for a dedicated Program Coordinator to join our team. This role will be Full-Time, Monday-Friday, Every other weekend, Hybrid

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave

Job Responsibilities:

The Program Coordinator demonstrates strong communication, interpersonal, facilitation, and team building skills in order to work effectively with customers and other members of the healthcare team to provide direction for clinical practice. Coordinates the program in order to ensure maximum effectiveness while managing and developing service line teams. Identifies trends applicable to the target population in order to better coordinate programs, establish priorities, and improve services. Develops, trains, organizes, schedules, implements, supervises and/or evaluates the program or programs. Maintains knowledge of specific fields and identifies national trends as they apply to the population served.

• Promotes the program, increases participation, and evaluates program goals in collaboration with departmental staff, Marketing, and other applicable departments and community organizations.
• Plans and coordinates events and services. Works with the team to promote programs through marketing plans, materials, collateral, and activities.
• Develops, trains, organizes, schedules, implements, supervises, and/or evaluates the program or programs.
• Tracks, reports, and presents various data to include patient satisfaction and outcome data specific to the service line and develops performance improvement plans as necessary.
• Sets program goals and measures progress including, but not limited to, volume, cost, quality, and satisfaction.
• Acts as a Liaison between staff, interdisciplinary team members, patients, families, hospitals and clinics.
• Ensures education of staff in various departments and maintains education records. Facilitates product/trials and evaluation/selection of equipment. Evaluates and selects appropriate equipment and supplies required specific to the service line patient population.
• Facilitates and coordinates patient education per service line.
• Participates in professional educational and training opportunities to further develop professional competence and improve program effectiveness. Identifies appropriate list serves, association newsletters, and/or peer review literature sources to maintain knowledge of changes in policies, technologies, and other innovations affecting the field of practice. Identifies national trends as they apply to the population served to coordinate programs and establish service priorities.
• Maintains COE/certification, regulatory/legislative compliance, and knowledge of specific field. Coordinates regular physician meetings for key physicians in the service line and potential physicians to identify concerns and develop process improvement cycles to improve service, achieve/maintain COE/program certification, and ensure compliance with regulatory/legislative guidelines.
• Keeps up with changing payer markets, payments, and requirements.
• In the absence of the Program Manager, serves in a supervisory role as needed. Identifies needs for and provides support, education, and guidance to program team members. Ensures, plans, and reports training for designated staff.
• May perform additional duties as assigned.

Additional Requirements:

• Work Schedule: Full-Time, Monday-Friday, Every other weekend, Hybrid
• Education: Bachelor's in nursing, health, education, social work, public administration or other related field; or HS Diploma/GED and an additional 4 years of relevant experience; or Associate's degree and an additional 2 years of relevant experience.
• Experience: Two years of experience in developing, implementing and coordinating programs or projects.
• Certification: As required by specific program
• Licensure: As required by specific program