Enviornmental Services Supervisor - MGM Springfield

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Environmental Services Supervisor, you will set the stage for guest experience with your smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

THE DAY-TO-DAY:

• Consistently offer professional, friendly and engaging service
• Provide direction and support to achieve the highest cleanliness standards in the Casino, Public Areas, Offices and other required areas
• Conduct daily inspections, briefings and schedule meetings with employees
• Assist with coaching, counseling, discipline and training of employees
• Assist with administrative functions

THE IDEAL CANDIDATE:

• Able to effectively communicate in English, in both written and verbal forms
• Ability to make sound decisions immediately without supervision
• Ability to read and write proficiently to evaluate reports and correspondences
• Perception and awareness of individual needs and the ability to handle all situations calmly and professionally
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Basic knowledge computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Maintain a professional, neat and well-groomed appearance adhering to company standards

PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14532

Are you ready to JOIN THE SHOW? Apply today!