Certified Child Life Specialist (CCLS)

• Observe and assess the needs and concerns of the child and family
• Develops an individualized plan of care using a collaborative approach with the patient/family and health care team.
• Uses appropriate interventions identified in the plan of care to achieve expected patient outcomes
• Systematically evaluates and documents patient's progress toward expected outcomes/goals.
• Modifies plan of care based on evaluation
• Completes required documentation as appropriate, including patient chart and event reports
• Demonstrates professional accountability for own practice as evidenced through seeking resources and continuing self-development
• Demonstrates knowledge of equipment. Acquires and maintains current knowledge and skills in evidence based

• Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needs
• Demonstrates ownership and persistence to ensure problem is resolved in best way possible.
• Consistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptions
• Identifies and utilizes team resources to solve identified problems or needs
• Collaborates with the health care team in the organization of tasks and activities for the patient's care from admission to discharge according to the plan of care and to meet identified expected outcomes
• Works with other team members in delegating tasks and activities appropriately
• Advocates with physicians on patient's behalf when necessary
• Utilizes communication and teamwork strategies aimed at promoting high team performance and achieving optimal patient outcomes and unit productivity
• Chooses an appropriate and meaningful communication style when interacting with others: gives and accepts constructive.

• Adapts teaching strategies based on patient's response, readiness to learn and level of comprehension
• Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc.
• Ensures patient safety in the hospital environment by following policy/procedures and adhering to National Patient Safety Goals
• Consults appropriate resources within the hospital to provide specialized education
• Utilizes SVI patient education system as a resource for patients and family members
• Promotes the professional development of self and team members
• Shares clinical knowledge through formal and informal teaching and in response to the learning needs of others.

• Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient/family satisfaction
• Actively promotes and achieves customer satisfaction (patient, family, departments, physicians)
• Participates in the implementation of Performance Improvement initiatives
• Promptly and efficiently follows up on patient/family requests/needs - anticipates patient/family needs
• Encourages coworkers in achieving excellent customer satisfaction; utilizes organizational service excellence standards
• Serves on unit-based councils as needed
• Identifies practice problems on the unit
• Implements changes in own clinical practice based on literature and unit process improvement outcomes
• Works on assigned projects, data collection, audits as assigned.

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.