Senior IT Analyst and Product Manager (On-site)

Senior IT Analyst and Product Manager (On-site)

Cognizant's Digital Engineering
Our practice is seeking a highly qualified IT Analyst with experience in developing and building impactful, scalable, enterprise applications. Our Developers have a passion for high-quality, reliable, and maintainable code. You will work side by side with product managers, designers, and clients, making decisions together to quickly deliver valuable working software to clients and their users. Our developers are agile and retrospective, and not afraid to identify what we're doing wrong, so we can fix it, so we can improve on it. Above all, we judge success by the success of our team and the happiness of our customers.

Location: Philadelphia, PA.

**Candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future**

Responsibilities

* Lead the analysis and resolution of incidents using Incident Management tools to ensure minimal disruption to business operations.
* Lead all aspects of the management and optimization of databases using Mongo DB and Oracle to ensure data integrity and availability.
* Provide technical expertise in Python to develop and maintain scripts for automation and data analysis.
* Apply Datadog and Grafana to monitor system performance and generate actionable insights.
* Implement and manage ELK stack for efficient log management and analysis.
* Use Service Now for tracking and managing IT service requests and incidents.
* Collaborate with cross-functional teams using Confluence and Jira to ensure seamless project execution.
* Drive product management initiatives by analyzing market trends and customer needs to develop innovative solutions.
* Apply industry essentials knowledge to ensure compliance with industry standards and best practices.
* Conduct regular system audits and performance tuning to ensure optimal system performance.
* Develop and maintain comprehensive documentation for all processes and systems.
* Provide training and support to team members to enhance their technical skills and knowledge.
* Contribute to the continuous improvement of processes and systems to enhance efficiency and effectiveness.

Qualifications:

* 5 to 8 years of experience.
* Possess strong experience in Mongo DB and Oracle for database management.
* Demonstrate expertise in Incident Management to ensure timely resolution of issues.
* Have proficiency in Python for scripting and automation tasks.
* Show capability in using Datadog and Grafana for system monitoring.
* Be skilled in implementing and managing the ELK stack.
* Have experience with Service Now for IT service management.
* Be proficient in using Confluence and Jira for project collaboration.
* Have a solid understanding of product management principles.
* Possess knowledge of industry essentials and bet practices.
* Exhibit strong analytical and problem-solving skills.
* Demonstrate excellent communication and collaboration abilities.

Travel: 0-5%

Why Choose Cognizant?
Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical trainings to keep your abilities fresh and have opportunities to acquire certifications on the newest technologies.

If you became comfortable with ambiguity, delight by change, and excel through autonomy, we'd love to hear from you!

Cognizant is an equal opportunity employer provider and committed to creating a diverse environment. We consider all applicants without regard to race, creed, color, national origin, ancestry, age, marital and family status, disabilities, sexual orientation or preference, veteran status or any other classification protected by state, federal or local law.

About Cognizant:
Headquartered in the U.S, Cognizant leverages a highly flexible business model, a flawless global delivery network, and deep domain expertise to deliver to a long list of world-class companies that are leaders in their own space.
www.cognizant.com
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