Quality Manager - Business Development Operations

Seneca Holdings, the business arm of the Seneca Nation, is the parent company of the Seneca Nation Group (SNG). The SNG portfolio of companies, our federal government contracting business unit, meet mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. To learn more visit our website here and follow us on LinkedIn.

The Seneca Holdings family of companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Holdings is seeking a Quality Manager to provide support to the Business Development (BD) Operations team. The Quality Manager is responsible for reviewing, editing and formatting all documentation to meet and exceed quality standards including grammar, style, tone, structure and other aspects relevant to the document.

Primary responsibilities include, but are not limited to:

• Conduct quality reviews to ensure documents (i.e. proposals, standard operating procedures, process documents, PowerPoint briefings/presentations, marketing collateral, meeting minutes, etc.) are formatted and completed in accordance with templates, policy, style guides or other controlling guidance
• Proof-read and perform technical edits/rewrites on documentation to ensure proper spelling, grammar, punctuation, tone, and language consistency
• Mentor document owner(s) and BD Operations team members on quality review findings to minimize the turnaround time for the quality review process and improve overall efficiency
• Implement continuous improvement processes and techniques aimed at improving the overall quality of documentation produced by the BD Operations team
• Ensure readability and clarity of requests for proposals/information (RFPs/RFIs), maintaining a professional tone throughout the document(s)
• Apply editorial style and standards consistently across RFPs/RFIs with rigorous attention to detail, including font style and size, layout, headers/footers, line spacing, and headings/subheadings
• Maintain version control and comprehensive records and files of completed reviews and reviews in process
• Incorporate feedback based on reviews to ensure the final document/narrative is compelling and compliant with SNG standards and customer requirements, as needed
• Provide Section 508 compliance document accessibility reviews and document remediation to ensure all documentation comply with Section 508 of the Rehabilitation Act
• Develop quality reviews standards and checklists, as needed
• Collaborate with the BD Operations Project Management Office (PMO) staff in the development and management of a document repository, to include both written and graphic content
• Assist in supporting internal and external corporate certifications, to include International Organization for Standardization (ISO) and Capability Maturity Model Integration (CMMI) audits
• Develop, distribute and analyze Proposal After Action Reports (AARs) and Survey Surveys; facilitate AAR Debrief Meetings
• Other duties as assigned

Basic Qualifications:

• Bachelor's degree or equivalent experience, preferably in English, Communications, or Business
• 5+ years of professional editing and proofreading experience
• Advanced skills and proficiency in Microsoft Word, Excel, and PowerPoint.
• Demonstrated attention to detail through completion of a format, proofread, edit, clarity, readability, and compliance assignment.
• Strong presentation, verbal communication, written skills and the ability to articulate complex concepts to cross functional audiences.
• Strong organizational skills along with the ability to multi-task and prioritize well in a fast paced, dynamic work environment.
• Ability to take initiative and work independently, as well as work closely with partners in a collaborative environment.
• Meticulous attention to detail.
• Demonstrated ability to prioritize, organize, and exercise independent judgment.
• Demonstrated problem solving and decision-making abilities.
• Ability to present and display meeting materials using MS Teams

Desired Skills:

• 5+ years of experience in the federal Government contracting industry
• Familiarity with various style manuals and standards
• Education and experience with a Federal Government contracting industry standard proposal process (i.e. Shipley)