Team Lead of Restaurant Service Technicians

Colliers International
paid time off, 401(k)
United States, Georgia, Atlanta
Dec 13, 2024
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. The Team Lead of Restaurant Service Technicians is part of the Restaurant Facility Team which is tasked with continuously monitoring, repairing, and optimizing the performance of existing restaurant assets to discover defects, improve reliability, reduce costs, and increase customer satisfaction more quickly. The director will lead Mobile Restaurant Service Technicians (RST) who are dedicated to supporting a restaurant chain well known for its superior service across multiple markets in the US. This director will support the technicians who are performing preventative and reactive care to Kitchen Equipment and Building Systems which include HVAC, kitchen hood ventilation, refrigeration, and hot/cold cooking production equipment. The ideal candidate will possess deep technical knowledge for the Hot and Cold Sides of Kitchen Production Equipment, Closed Refrigeration Systems, Building Mechanical and Exhaust Systems and with a proven track record of leading others in a service driven environment. Candidate must live in/around the Atlanta, GA area. SPECIFIC FUNCTIONS AND RESPONSIBILITIES: Establishing and leading a regional maintenance operation and team that could ultimately grow to a national maintenance operation and team. Establishing Preventative Maintenance (PM) Tasks/Schedules per location/market Incorporate Reactive program that compliments PM program. Implementing CMMS technology Hiring, onboarding, and training maintenance professionals Coordination of route schedules Establishing safety programs Provide technical leadership and support to key internal stakeholders. Work with Operators to determine unique needs for each location. Support parts, supplies & material purchasing program. Support monthly invoicing process. Support Fleet Management program. SKILLS, EDUCATION AND EXPERIENCE: Bachelor's or Associates degree preferred (Business, Architecture, Construction or Technical Trade) or equivalent work experience. Certification/Experience in MEP; MEP Subject Matter Expert, CEFESA Master Technician Strong Commercial Kitchen Equipment knowledge Minimum of 5+ years of related trade experience in service work for kitchen equipment, construction, and/or facilities management. Solid mechanical aptitude, troubleshooting skills, and working knowledge of appropriate tools, gauges, meters, etc. in the execution of work required. Ability to read diagrams and schematics. EPA Universal Certification (Hydrocarbon Refrigerant Certification a plus HC "A3" & HFO "A2L") State Issued Electrical and/or HVAC Licensed not required, but highly valued. Proven experience in leadership role(s) Excellent oral and written communication skills. Good computer skills in Microsoft Word, Excel. Ability to take initiative and recognize a need to act without prompting from supervisor. Unwavering Positive Service Attitude with the ability to maintain a friendly, helpful attitude, and demonstrate empathy to CFA Operators. Strong Written and Verbal Communication skills Ability to travel - 30% COMPENSATION AND BENEFITS Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K, are available. Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against based on race, color, religion, sex (including pregnancy), or national origin, genetics, disability, veteran status or any other characteristic protected by law. #LI-JL1 *Make your next move an expert one and join us* as we lead the industry into the future.** Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance. For all other inquiries, including general application support or questions regarding open positions, kindly direct your email to the recruiting team at colliers.careers@colliers.com.