Senior Project Manager - Sales & Service Tehnology

Job Posting Title:

Senior Project Manager (Irving, TX)

Hiring near our Irving, TX Center of Excellence - hybrid work environment.

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role:

Gartner is looking for a well-rounded Senior Project Manager/ScrumMaster who can provide project and program leadership for its Sales and Service technology team, which is responsible for developing web-based applications and integrations to support its Sales and Service Technology applications( primarily Anaplan tool used as territory planning and management software) . The candidate will be responsible for program and project management of key initiatives needed to build and run Gartner's internal web sites, people data internal and vendor integrations, and people analytics. The candidate will be responsible for project deliverables, project schedule/budget, Relationship Management, people management and Vendor Management. The ideal candidate will be someone who has worked in an Agile/SCRUM environment, has worked closely with business partners, has played a key role in supporting internal applications and has demonstrable experience managing relationships/expectations of the business and development teams.

What you will do:

• Lead activities associated with complex IT projects of varying types and sizes, applying project management principles and techniques to ensure timely and quality delivery of projects.

• Partner across functional IT groups to identify resource, task, and project interdependencies. Communicate across related areas of Gartner IT and business stakeholders to ensure alignment and leverage shared capabilities.

• Analyze and rationalize requirements to determine agreed, achievable project objectives that align to organizational goals and strategies. Drive estimates for all components of the projects.

• Review and integrate multiple work streams of projects into a structured, cohesive project plan.

• Participate (and drive as necessary) Test planning and execution of the solution to meet business needs. Partner with engineering teams to drive functional test automation.

• Develop and implement standardized project management methodologies, processes, tools, and templates, that help secure desired outcomes

• Report progress to management and oversee publication of monthly management reports and updates

• Manage a team of Project Managers (as necessary) providing guidance and oversight to the portfolio

• Establish project metrics with available tools to track health, quickly analyze problems, identify root cause, create action plans, assess impact, and develop resolution options

• Act as a Change Agent - Create long term strategies and approaches to control and manage projects in support of complex business requirements

• Manage day to day activities for agile teams including sprint management, sprint metrics and backlog management. Ensures Agile/Scrum process is implemented effectively and provides coaching at the team level to maximize its benefits.

• Facilitate discussions that lead to the resolution of project issues and development impediments.

• Report project progress to management and executive level stakeholders.

• Should be able to interact well with both internal associates and external clients in resolving operational issues.

• Develop processes to manage operational issues in a timely and efficient manner.

• Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues.

What you will need:

• 4-year degree (Computer Science, Information Systems, or relational functional field) and/or equivalent combination of education or work experience

• 5 to 10 years of experience working in an Agile Scrum environment.

• Strong experience with the full software development lifecycle and software development methodologies (Agile) Exhibit's ability to run projects using the Agile Scrum methodologies, from small teams to large, with multiple outside dependencies and 3rd party project team members.

• Excellent organizational and troubleshooting skills with attention to detail.

• Strong knowledge of programming documentation processes/procedures

• Strong ability to understand client expectations and to resolve issues that may affect delivery.

• Strong interpersonal skills with the ability to work effectively in a matrix organization.

• Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products. Exhibits desire to continuously learn new tools, techniques, and methodologies.

• Preferred experience with Continuous Integration practices/tools and Open-Source Frameworks.

• Must have excellent communication skills both written and verbal.

• Deep working knowledge and understanding of Agile Software Development Methodology and incremental delivery.

• Analytical mindset with the ability to interpret data and provide actionable insights for decision-making and leverage data to improve operations

• Demonstrated ability to lead projects and teams in a fast-paced environment

• Preferred experience with Anaplan Tool.

What you will get:

• Competitive compensation.

• Limitless growth and learning opportunities.

• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!

• A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

• A chance to make an impact - your work will contribute directly to our strategy.

• A hybrid work environment-enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

• 20+ PTO days plus holidays and floating holidays in your first year.

• Extensive medical, dental insurance and vision plan.

• 401K with corporate match, immediate vesting.

• Health-and-wellness-related allowance programs.

• Parental leave.

• Tuition reimbursement.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Gartner Gives Charity Match.
  And much more!

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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