Marketing & Administrative Coordinator

Who we are:

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

We are seeking a Marketing and Administrative Coordinator who can bring creative ideas and oversee marketing initiatives for the team. Success in this job relies on your time management skills, effective communication, attention to detail, and positive attitude.

What you'll do:

• You'll utilize e-blasts in Constant Contact to send updates, update contact lists, measure results, and send reports to other teams.

• Answer all incoming calls and be the first point of contact for all clients both in person and over the phone.
• Provide information to clients & team members by researching and answering questions and concerns.
• Check & maintain office and kitchen supplies with impeccable attention to detail & organization.
• Manages client gifting program for clients both in-process and closed loans.
• Complete operational requirements by scheduling and assigning administrative projects, while expediting work results.
• Prepare monthly reimbursement reports through Concur.

• You'll work with video production to write script outlines, schedule videographers, film with iPhone, and send footage to video editors.
• You'll select topics, write video titles and descriptions, and design video thumbnails.
• You'll post and prepare content for Instagram, Facebook, YouTube, and TikTok.
• You'll utilize our marketing system to conduct campaigns, including content writing, overseeing template creation, setup, and management of the gifting/collateral components for those campaigns.
• You'll also conduct website updates and general content changes while updating classes, videos, and flyers in conjunction with the Web team.

What you'll need to be successful:

• 2+ years of marketing experience
• 2 years of office manager/administrative assistant work experience
• 2-3 years of social media experience (Facebook, Instagram, YouTube, and TikTok)
• MS Office and data entry skills are a must.
• Strong multi-channel marketing skills
• Highly effective communication skills with the ability to write content
• Ability to navigate ambiguity and be a proactive self-starter
• Ability to manage multiple complex projects at once
• Exceptional organization skills and attention to detail
• Collaborative team-player mindset and confidence to lead meetings
• Proficiency in PowerPoint and Microsoft Office Programs

• Adobe Creative Suite- Primarily InDesign & Photoshop bonus if the experience is with Illustrator and Premier
• Video Coordination including Scheduling videographers, Scheduling video shoots, planning content, uploading video files, and iPhone filming

Where you come in:

We're a great company with great people, and we're looking for a Digital Marketing Coordinator, who will bring enthusiasm, attention to detail, and a servant's heart to our team of top-tier mortgage professionals. This professional will work in a tight-knit, goal-oriented team.

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and a potential for performance-based bonuses based on position/department.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you are a part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.