Program Manager

Program Manager

Job Description

Job Summary & Essential Functions: The following describes in general terms the purpose and scope of the position.

The Program Manager is responsible for the execution of all aspects of the program to ensure that all activities are carried out in accordance with technical and contractual requirements, schedules and budgets. The Program Manager II is the focal point for the company for communications with the customer (internal / external) and is responsible to ensure customer requirements are flowed down to all functional departments.

ESSENTIAL FUNCTIONS

Focal point for customer
communication and interface:
* Manages communications and
relationships between Ducommun and its customers. Communication and tracking of
customer scorecards and surveys.
* Focal / Leader for the
Integrated Product Team (IPT).
* Represents the company in
contacts with the customer and outside parties for all issues concerning the
assigned program.
* Provide timely notification
to management and customer of program cost, quality or schedule impact.
* Execution of New Product
Introduction - Phase Gate Process.
* Provide a coordinated company
response to customer requirements (commercial - technical) and inquiries (voice
of the customer).
* Presentation of program
reviews to Customer.

Internal Communication and
interface:
* Communicate
within IPT to assure proper coordination of customer requirements (schedule,
recovery plans, reports, etc.). Ensure that the company's capabilities and
business interests support customer requests.
* Manage program team to ensure
efficient and effective goal attainment in support of the Program Management
functional metrics, corporate policy, regulatory guidelines and budget
parameters.
* Coordinate technical and
operational requirements with stakeholders to ensure the voice of the customer
has been achieved
* Coordinate the financial
controls to integrate time phased budgets and program schedules that support
contractual commitments and company goals.
* Communicate customer cost
reduction and process improvement goals to company management and coordinate
response that highlights/demonstrates company commitment to continuous
improvement.

* Champion/lead Kaizen and Lean
activities that drive improvement in both operational and administrative areas.
* Oversight of Program
Management backlog/booking input into the MRP system to ensure alignment with
company goals.
* Presentation of program reviews to Sr. Leadership

Contract Management:
* Analyze and review all
contracts to verify Terms and Conditions, Work Statements, Funding, Performance
Periods, Deliverables, and other customer General Conditions. Coordinate review
of terms and conditions with DCO Director of Contracts as necessary.
* Prepare negotiation plan and
lead the negotiation team for all customer negotiations.
* Manage and track program
compliance to purchase order requirements.
* Prepare assertions and claims
to customer in accordance to contract parameters
Operational Management:
* Responsible
to coordinate with Operations Management to review requirements for programs as
they relate to:
Operational
Performance
Metrics -
development and execution
KPI and TTI
tracking on a monthly basis
Day to day
performance to plan (cost, quality and schedule)
Staffing
IPT development
Planning for
Capital Expenditures / preventive maintenance

Fiscal Management:
* Review program performance to
provide ongoing visibility for project cost, margin and schedule (actual vs.
projected) through the EAC Process.
* Provide input to Finance for
individual program cash flow plans.
* Support the Finance Department for invoice submittal
and in resolving late payment receipts and customer claims/assertions.

Development and growth of
the Program:
* Responsible for oversight and
management of performance center bookings, backlog, past due, receivables and
sales forecasts.
* Manage and maintain performance
center booking and sales tracking system that supports the company monthly
summary reports.
* Coordinate planning and
acquisition of follow-on business within the lead time constraints.
* Coordinate with Business
Development to identify, strategize and capture new business opportunities.
* Travel to customers 30% of
the time.
* Support customer cost
reduction and process improvement activities that demonstrate the company's
commitment to continuous improvement.
Incorporation of
lean methodologies
Kaizen Events
Standard Work
Value Stream Mapping

Proposal Management:
* Lead the Proposal Team in the
development, preparation and customer submittal of proposals for new and
follow-on business. Will have assistance by estimating on cost development,
schedule, and capital requirements.
* As
required support customer / DCAA / DCMA audits.

Responsible for the proper handling and management of hazardous
waste generated in their work area.

Performs other duties as assigned including
leading projects and participation in project committees.

Skills & Qualifications

Required Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, qualifications, competencies, abilities and any physical demands if required. Physical demands are representative of those that must be met by an employee to successfully perform the essential requirements of this job.

Must possess the ability to lead without authority, negotiate and manage by influence.

* Strong people and time management skills are required.

* Excellent verbal and written communication skills are required; must be able to communicate effectively and professionally with customers and across all organizational levels.

* Experience in production control, contracts management, project management or contracts management, are key talents.

* Detail oriented, positive friendly customer service are key attributes.

* Computer knowledge and skills, i.e. MS Office Suite - Word, Power Point and Excel is required.

* Basic understanding of lean and six sigma principles and methodologies.

* Experience with MRP systems is beneficial.

* Team oriented with a continuous improvement outlook.

* Travel up to 30%

Physical Demands (reasonable accommodations may be made, if necessary):

Physical Abilities Lift /Carry

Stand - Frequently 10 lbs or less - Occasionally

Walk - Frequently 11-20 lbs - Occasionally

Sit - Continuously 21-50 lbs - N/A

Climb - N/A 51-100 lbs - N/A

Crawl - N/A Over 100 lbs - N/A

Squat or Kneel - Occasionally

Bend - N/A Push / Pull

Fine Manipulation - N/A 10 lbs or less - Occasionally

Reach Outward - Occasionally 10-20 lbs - Occasionally

Reach Above Shoulder - Occasionally 20-50 lbs - N/A

Drive - Occasionally 50-100 lbs - N/A

Over 100 lbs - N/A

N/A (Not Applicable) - Activity is not applicable to this occupation

Occasionally - Occupation requires this activity up to 33% of the time (.25 - 2.5 hrs/day)

Frequently - Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

Continuously - Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements:

• N/A

  Required Experience/Education/Training/Certifications: To perform this job successfully, an individual must possess the outlined experience level, education, training, minimum years of experience, product or industry knowledge plus any certifications in order to be considered. List in bullet fashion what they must possess.

  BA/BS degree required, MBA preferred.

  * Certification in PMP and or CAPM required, Contracts Administration, Project Management a plus.

  * 3-7 plus years in an aerospace or manufacturing environment.

  * Program(s) oversight of 10-25 million or greater a plus.

  * Supervisory experience a plus.

  Work Environment and Safety Equipment Required: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Include things such as safety glasses, safety shoes and other designated personal protective equipment as required for the position.

• Office environment and light manufacturing environment

• Ability to wear Personal Protective Equipment (PPE)

• Ability to travel to other sites occasionally

1505 Maiden Lane
Joplin, Missouri, 64801
United States