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TR3 TESTING COORDINATOR - 01072025- 64378

State of Tennessee
United States, Tennessee, Nashville
Jan 07, 2025

Job Information

State of Tennessee Job Information
Opening Date/Time 01/07/2025 12:00AM Central Time
Closing Date/Time 01/20/2025 11:59PM Central Time
Salary (Monthly) $5,050.00 - $6,310.00
Salary (Annually) $60,600.00 - $75,720.00
Job Type Full-Time
City, State Location Nashville, TN
Department Revenue

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF REVENUE, TENNESSEE REVENUE REGISTRATION AND REPORTING SYSTEM DIVISION, DAVIDSON COUNTY

Division works a hybrid schedule of 2 days in the office and 3 days remote.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and one year of full-time professional work experience in tax administration and/or business analysis.

Substitution of Education for Experience: Additional graduate coursework may be substituted for the required experience on a year-for-year basis to a maximum of one year.

Substitution of Experience for Education: Qualifying full-time professional work experience in tax administration and/or business analysis may be substituted for the required experience on a year-for-year basis to a maximum of four years.

Necessary Special Qualifications: None

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Overview

Summary: Under general supervision, coordinates Tennessee Revenue Registration and Reporting (TR3) testing functions of average difficulty; performs related work as required.

Distinguishing Features: This is a classification in the TR3 division of the Department of Revenue. An employee in this classification will create testing plans, schedule TR3 testing internally and externally, maintain and organize TR3 testing scenarios, and facilitate the execution of testing incident reports, service packs, and upgrades for TR3. This classification differs from the TR3 Business Consultant series in that employees in the latter perform business development work. This class differs from TR3 Assistant Director in that an employee of the latter functions in an administrative capacity and maintains more general oversight.

Responsibilities

  1. Creates testing plans for TR3 service packs and TR3 upgrades.
  2. Maintains and organizes TR3 testing scenarios, categorizing scenarios by business division and/or functional impact.
  3. Reviews and identifies gaps within TR3 testing scenarios, such as: the omission of penalty and interest.
  4. Manages initial testing of TR3 incident reports.
  5. Works with business consultants to create valid testing scenarios for new functionality and processes.
  6. Facilitates assistance for testers when system and process related questions arise.
  7. Facilitates external party testing and outside vendor testing.
  8. Performs system security administration.
  9. Coordinates system changes for TR3 system packs and TR3 upgrades.

Competencies (KSA's)

Competencies:

  1. Action Oriented
  2. Business Acumen
  3. Dealing with Ambiguity
  4. Intellectual Horsepower
  5. Organizing
  6. Planning
  7. Process Management

Knowledge:

  1. Administration and Management
  2. Clerical
  3. Communications and Media
  4. Customer and Personal Service
  5. English Language
  6. Law and Government
  7. Mathematics

Skills:

  1. Active Learning
  2. Active Listening
  3. Critical Thinking
  4. Instructing
  5. Monitoring
  6. Quality Control Analysis
  7. Reading Comprehension
  8. Systems Evaluation
  9. Time Management
  10. Complex Problem Solving

Abilities:

  1. Category Flexibility
  2. Flexibility of Closure
  3. Inductive Reasoning
  4. Information Ordering
  5. Problem Sensitivity
  6. Selective Attention
  7. Written Expression

Tools & Equipment

  1. Computer
  2. Telephone/Cell Phone
  3. Scanner
  4. Copy Machine
  5. Printer
  6. Calculator
  7. Projector

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

  • A valid driver's license
  • For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.

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