Donor Tech I

Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

The Donor Tech I position supports the Blood Donor Center through blood donor qualification and collection, and blood component preparation.

We are looking for a motivated, detail-oriented, highly organized, team-oriented person to join our team supporting the Blood Donor Center here at Children's Hospital Colorado! Every year at Children's Hospital Colorado, sick and injured kids receive more than 8,000 units of lifesaving blood products. More than 95% of that blood comes from our Blood Donor Center thanks to generous people in our community. We're using it to pioneer treatments with the hope of eradicating childhood disease and changing pediatric medicine - giving all kids a chance at a healthier future.

Our extraordinary team at Children's Hospital Colorado is creating the future of child health, and we need top talent to do it. Join us!

Department: Blood Donor Center
Hours per week: 40, eligible for benefits
Shift: Monday, Tuesday, Thursday, Friday 6:00am-4:30pm (4-10's). Some holidays will be required.

This is a position on our Mobile Blood Collections team. The mobile team performs collections in the community daily on our mobile blood collection bus or sets up inside the building of one of our community partners. Shift starts and ends at the Blood Donor Center located on the Anschutz campus. Transportation is provided to and from blood drives daily.

• EDUCATION - High School Diploma or Equivalent
• EXPERIENCE - One year of experience in the following areas: donor and/or patient phlebotomy.
• CERTIFICATION(S) - BLS for Healthcare Providers / CPR within 6 months of hire
• Strong emphasis on excellent interpersonal and communications skills.
• Blood Donor Center experience is preferred but not required.

POPULATION SPECIFIC CARE

• Adult - >18yrs

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

• Accurately qualifies donors for apheresis (center operations only) or whole blood donations.
• Performs all Blood Collection and Laboratory functions according to SOP direction, FDA requirements and the guidelines established by accrediting agencies.
• Performs whole blood and apheresis collections (center operations only) optimizing collection productivity while ensuring donor safety and product quality, purity and potency.
• Takes preventative action, recognizes and responds appropriately to adverse reactions to blood donations.
• Performs post blood collection product processing.
• Provides exceptional customer care to internal and external customers. Initiates service recovery where appropriate.
• Participates in occasional and special projects such as, validations, teaching, training, and observations.

COMPETENCIES

• ADAPTABILITY - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• APPLIED LEARNING - Assimilating and applying new job-related information in a timely manner.
• BUILDING PARTNERSHIPS - Developing and leveraging relationships within and across work groups to achieve results.
• COLLABORATING - Working cooperatively with others to help a team or work group achieve its goals.
• COMMUNICATION - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
• CUSTOMER ORIENTATION - Placing a high priority on the internal or external customer's perspective when making decisions and taking action; implementing service practices that meet the customers' and own organization's needs.
• DECISION MAKING - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
• DIVERSITY & INCLUSIVITY - Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.
• EMOTIONAL INTELLIGENCE - Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior; leveraging insights to effectively manage own responses so that one's behavior matches one's values and delivers intended results.
• MANAGING RELATIONSHIPS - Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships.
• MANAGING WORK - Effectively managing one's time and resources to ensure that work is completed efficiently.
• PLANNING & ORGANIZING - Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
• RESOLVING CONFLICTS - Helping others deal effectively with an antagonistic situation to minimize damage to the relationships and promote shared goals; using appropriate interpersonal methods to reduce tension or conflict between two or more people and facilitate agreement.
• STRESS TOLERANCE - Maintaining stable performance under pressure or opposition (e.g., experiencing time pressure, conflict, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

SCOPE AND LEVEL

Guidelines: Developmental, standard, or intermediate level. Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.

Complexity: Falls between the entry and full performance/senior level. Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices.

Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non routine issues to supervisor. Problems that are not covered by guidelines or that are without precedent are taken up with the supervisor.

Communications: Contacts with team members, clients or the public where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function.

Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.

PHYSICAL REQUIREMENTS

• Audio-Visual: Color Discrimination: Good
• Audio-Visual: Depth Perception: Good
• Audio-Visual: Far Vision: Good
• Audio-Visual: Hearing: Fair
• Audio-Visual: Near Vision: Good
• General Activity: Drive: None
• General Activity: Sit: 1-2 hrs. per day
• Motion: Bend: Up to 1/3 of time
• Reach: Up to 1/3 of time
• Use of Hands/Feet: Both Hands - Precise Motor Function (Or Fine Manipulation)

WORK ENVIRONMENT

• Exposure: Exposure to blood/body fluid: Regular/Frequent. Exposure: Exposure to chemicals: Occasional.
• Exposure: Exposure to infectious diseases: Occasional.
• Mental and Emotional Requirements: Handles multiple priorities effectively.
• Mental and Emotional Requirements: Independent discretion/decision making.
• Mental and Emotional Requirements: Makes decisions under pressure.
• Mental and Emotional Requirements: Works with others effectively.

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.