Inmate Services Technician

**While the full salary range for the Inmate Services Technician position is $23.11 - $34.68 hourly / $48,068.80 - $72,134.40 annually, the anticipated hiring range is $24.73 - $28.89 hourly / $51,438.40 - $60,091.21 annually. **

2025 Benefits Summary

GENERAL STATEMENT OF DUTIES:Under the direction of the Inmate Services Section Supervisor, this position performs various records keeping and physical custody duties associated with the monitoring and safeguarding of inmate property and clerical duties required to intake and release inmates, process and maintain computer records and detention files in the Arapahoe County Sheriff's Office Detention Facility.

EXAMPLES OF ESSENTIAL FUNCTIONS:
The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required:

• Determines property storage and packing of property based on the stability and sensitivity of the item(s) (i.e. spoilage, money, etc.).
• Processes inmate property releases and property intakes.
• Processes notary services for inmate legal documents.
• Manages the front lobby reception desk, to include contact with bondsmen, the public, attorneys, volunteers, and staff members.
• Manages visitation by setting visitation hours, signing in and verifying visitors, securing the personal items of visitors and directing visitors to the visitation area.
• Coordinates, verifies and logs bond information and processes checks for court.
• Restocks the laundry supplies and issues laundry to new inmates.
• Maintains and reconciles inmate trust accounts and cash reports.
• Operates computers and standard office equipment, including commonly used computer software programs.
• Verifies and enters information into the computer RMS from custody documents, to include inmate's personal and charge information, property inventory, and court dates.
• Obtains required copies of legal documents, recognizes and understands procedures for processing legal documents.
• Identifies bond amounts through the use of criminal statutes and bond schedules.
• Completes NCIC/CCIC record checks, entries, and teletypes.
• Locates, confirms and retrieves warrants.
• Generates and maintains inmate detention files.
• Answers telephones and provides information to external and internal customers.
• Trains others as required.
• Is committed to a high standard of safety laws and all of the Sheriff's Office policies and procedures and must be willing to report safety violations and potential safety violations to the appropriate supervisory and/or management personnel.
• Maintains regular and acceptable attendance at such level as determined at the Sheriff's Office discretion.
• Performs duties onsite, except those job duties that are customarily or by nature performed offsite.
• Follows and supports the mission, values, organizational philosophies, operational principals, code of conduct, and policies and procedures of the Sheriff's Office.
• Interacts effectively with others and exercises good judgment when dealing with people in sensitive situations.
• Perform duties regularly assigned to the ISS Supervisor level in the absence of the ISS Supervisor as a temporary duty.

NECESSARY SPECIAL REQUIREMENTS:

• Must be able to obtain a Notary Public certification
• Must be able to type 25 WPM corrected
• Must possess a valid Colorado driver's license
• Must possess CPR, AED, and First Aid certification within the initial status period

• Spends 40% of the time sitting, 50% standing and 10% walking while on the job.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery and writing utensils in addition to specific instruments associated with the position.
• Frequently involved in oral and auditory interaction, enabling interpersonal communication including automated devices such as the telephone as well as interaction with inmates and the public.
• Frequently bends, squats, stoops, kneels, twists, balances, and reaches overhead and below waist level while performing job duties.
• Occasionally lifts or carries up to 100 lbs. when moving property.

YOU MUST PROVIDE A CURRENT VALID EMAIL ADDRESS FOR APPLICATION STATUS NOTIFICATIONS (only one email address is accepted by the system).

JOB-RELATED CONTACTS:This position requires extensive communication with other individuals in the Sheriff's Office, the public, inmates, court officials, and other law enforcement agencies to ensure complex and routine procedures are followed. Information provided is generally of a critical and confidential nature and tactfulness is desirable in dealing, particularly, with the public. In this position, contact with blood, body fluids, or other medical hazards are possible; however, the member should have adequate time to take precautionary and protective measures.

WORK ENVIRONMENT:This position has been determined to be an EXTREME exposure risk to "biohazards" including, but not limited to, viruses, toxins, and blood-borne pathogens, such as HIV/AIDS (human immunodeficiency virus/acquired immunodeficiency syndrome), HBV (hepatitis B virus), and air-borne transmissions of TB (tuberculosis). Members are advised that exposure to a "biohazard" may result in severe illness and/or death. Members are required by agency policy to use protective equipment and clothing. Inoculation may be required to prevent and/or treat exposures to "biohazards".

401(a) DEFINED BENEFIT RETIREMENT PLAN:Arapahoe County Sheriff's Office employees participate in a mandatory defined benefit program designed to help employees establish a source of income for retirement years. Through the Plan, eligible employees must set aside 9.00 percent, which is subject to change in the coming years, on a pretax basis of which the County matches at 9.75%. The County also contributes 6.2% to Social Security.

BIO-HAZARD NOTICE:This position has been determined to be a HIGH exposure risk to "bio-hazards" associated with blood-borne pathogens HIV (AIDS), HBV (hepatitis B) virus, and air-borne transmissions of TB (tuberculosis). Members are advised that exposure to these "bio-hazards" may result in severe illness or death. Members are required by agency policy to use protective equipment and clothing. Inoculation may be required to prevent or treat exposures to "bio-hazards".

APPLICANT DISQUALIFICATION FACTORS: Applicants are advised that areas for disqualification from further consideration include, but are not limited to, the following:

• Illegal Drug Use - Applicants who have recent illegal drug usage will be disqualified. Recent drug use includes marijuana within one (1) year and all other illegal drug use within the past five (5) years. All other illegal drug use will be evaluated on a case-by-case basis.

• Any felony conviction

• Any conviction involving an act of Domestic Violence

• Driving Record - This includes receiving a DUI within the past five (5) years, having your driver's license suspended for any reason within the past five (5) years, and having five (5) or more tickets within the past five (5) years.

• Outside activities which may be deemed a conflict of interest

• Revelation or discovery of assaultive behavior

• Documented record of prior work performance

• Unsuccessful completion of any basic requirement

• Inability to perform the essential functions of the position

• Police history - type, frequency and nature of contacts(s)

• Providing false or misleading information during the application/selection process

It is the policy of the Sheriff's Office to not discuss the reasons why applicants were not selected for hire. There is no flexibility to this policy. Applicants may be notified of their disqualification at any point in the selection process. If you receive such a notice, it simply means that you do not meet our standards at this time. Receiving this notice does not indicate that you are ineligible to apply with other agencies.

REQUIRED EXAMINATIONS:The screening process for any position within the Sheriff's Office may include written test(s), an oral interview, skills test(s) and/or other selection methods designed to measure applicants' ability to perform the essential functions of the job they are seeking.

Additional required tests/examinations also include:

• Typing Test: 25 WPM or faster corrected
• eSkill Testing
• Phase I Suitability Exam
• Polygraph Examination

Additional screening may include:

• Psychological Evaluation
• Medical Examination, including a drug screen
• Background Investigation - This will include, but is not limited to, contact with the applicant's former employers, associates, neighbors and other pertinent sources. Applicant's military history, school records, police records and driving record will also be investigated. All examinations are conducted by qualified/licensed individuals designated by the Sheriff's Office at the Sheriff's Office expense.

EXPECTED DURATION OF THE APPLICATION PROCESS: Due to the nature of the application and selection process for the Sheriff's Office, applicants can reasonably expect the application process to take a significant amount of time to complete before a decision is made to hire or not to hire. Typically, it takes approximately six (6) to twelve (12) weeks from the date of application to complete the entire selection process. The length of time it takes to complete the process can vary depending on a variety of factors. Please note that this is an estimated duration of the selection process.

WORK SCHEDULES:Employees are required to work the time periods and/or shifts, rotational and/or stationary, and location assignment, consistent with the needs of the Sheriff's Office.

DUTY ASSIGNMENTS:All applicants hired by the Sheriff serve at the pleasure of the Sheriff of Arapahoe County and may be assigned to any of the agencies bureaus, sections or units at the discretion of the Sheriff or his duly appointed representative. Employment is at the will and pleasure of the Sheriff, per Colorado State Statute: 30-10-506. Written policies and other manuals do not alter the at will status of employment.

COMMUNITY POLICING:The Arapahoe County Sheriff's Office is committed to the implementation of the community-policing concept. Community policing is an organizational strategy and philosophy which emphasizes problem solving partnerships between the Sheriff's Office, neighborhoods, and businesses working together to create a better quality of life within the community.

INITIAL STATUS PERIOD OF EMPLOYMENT:Successful applicants are subject to an initial status period of employment. This initial status period is twelve (12) months for all positions. The initial status period is regarded as part of the applicant's examination process and will be utilized for purposes of employee evaluation, training and adjustment to the demands of the profession. New employees, who fail to perform satisfactorily during the period, may be separated from the Sheriff's Office, depending on the circumstance of each case.

POLICY ON REAPPLICATION:Applicants who failed a written test may reapply and retest no sooner than three (3) months from the date they took the written test. All other applicants who are disqualified can reapply with the Sheriff's Office no sooner than one (1) year from the date of notification of non-selection.

We are an equal employment opportunity employer, who fully supports and complies with ADA, EEOE M/F/D/V/SO.

Should you require an accommodation to apply for this position, please contact Human Resources.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), please call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

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** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.