New 
Help Desk - Tier 2 Help Desk Specialist
 Quadrant, Inc. | |
 United States, Virginia, McLean | |
 Feb 01, 2025 | |
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Tier 2 Helpdesk Specialist
Alexandria, VA Pay From: $31.00 per hour MUST: Experienced Help Desk Specialist Secret Clearance 3+ Years of Help Desk Experience Microsoft Windows Experience Microsoft SQL Server Experience Microsoft SQL Server Reporting Experience Microsoft Active Directory Experience Basic networking protocols Experience Electronic Security System experience - ACS, IDS, CCTV Remote Desktop experience DUTIES: responsible for the research and development of solutions to new or unknown issues and working with the development team to analyze the code and data using information from Tier 1 and Tier 3. Perform basic Software repair Perform Diagnostic Testing Utilize Remote Access tools for remote repair Provide operations center support to video management systems, access control systems, SNMP devices Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act". | |