Workers Compensation Coordinator

Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

POSITION SUMMARY

The Workers Compensation Coordinator ensures timely processing of workers' compensation claims; evaluates accident reports to determine accuracy and completeness and to ensure adequate investigation; ensures that Ardent Health is in compliance with applicable laws and regulations; provides training and guidance to employees

• Evaluates accident reports, ensuring the timely processing of medical bills and temporary total disability benefits; reviews medical reports, witness statements, department investigation results and other documentation. Compiles facts and data regarding accident reports and filed cases.
• Reviews accident reports to identify patterns of injury and to determine whether unsafe conditions contributed to the accident; advises departments of trends in injuries and proper safety procedures that may result in reduction of injuries; provides department with information that will aid in reducing accidents and improve safety.
• Trains employees in the proper procedures and forms to be utilized in workers' compensation matters and the preparation of accident reports, notices of absence, and notices of return to work.
• Documents telephone conversations, witness statements, medical reports, accident investigation.
• Attends seminars, conducts research and maintains liaison with individuals in the medical community and health care fields to keep abreast of current medical procedures and medications.
• Maintains the OSHA log and submits required information annually to OSHA and the Bureau of Labor Statistics. Ensures timely submission of OSHA reportable events to the local OSHA office and submits any required investigation documentation requested by the OSHA provided deadline.

Education & Experience:

• Associate's degree in Nursing; Bachelor's Degree in nursing, preferred.
• Active Registered Nurse Compact License.
• Nationally certified case manager, preferred (CCM).
• Previous occupational health experience, preferred.
• 2+ years' experience in direct, acute patient care as a RN, preferred.

Knowledge, Skills & Abilities:

• Working knowledge of the Workers' Compensation Act, city regulations and other applicable state/federal statutes and regulations for all states in the designated market.
• Working knowledge of medical terminology, body systems and/or impairments and their disabling effects.
• Working knowledge of office procedures and files.
• Ability to obtain facts that ensure that claims information is complete and accurate.
• Ability to balance casework loads and efficiently process claims.
• Ability to evaluate all medical and time-loss claims information to make determinations regarding payment of temporary total disability benefits and medical bills.
• Good judgment in interpreting medical facts presented by a physician and applying these facts in determining an individual's capacity to engage in gainful occupation.
• Ability to read, assimilate and recall with marked proficiency facts, figures and descriptions, and to search for and obtain information.
• Effective communication skills.
• Ability to maintain satisfactory working relationships with co-workers, the general public and other agency personnel.
• Working knowledge of the tenets of supervision and motivation of employees.
• Positive, customer-focused interpersonal skills.