Manager, IT Business Analysis

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Lead and manage the IT Software & Services Business Analysis (BSA) team to infuse timeliness, quality, and effectiveness to all business analysis documentation developed and maintained by the Software & Service department. Expert on technology, tools and process to promote improved communication, integration, and collaboration for enhanced software business analysis.

You Will

• Lead BSA team to effectively work with business stakeholders to capture functional and technical requirements with the understanding of the IT landscape to produce software requirement specifications and integration transformation and translation mappings in a variety of formats, including but not limited to: Business Process and/or Data Flow Models, Business Requirements Documents (BRDs), Requirements traceability matrix and User Stories with Acceptance Criteria, as required.
• Act as resident expert on business analysis best practices and standards for the IT Software & Services integration stack including HL7, ANSI, and FHIR standards.
• Review all documentation produced by the BSA team to ensure quality, accuracy, readability, and clarity for all technical and business users. Provide coaching, training, and guidance for BSA team as needed to address deficiencies in these areas.
• When appropriate, ensures coordination of accurate and complete test plan development by BSA's working closely with business and engineering leads.
• In conjunction with Architecture and Engineering leads, support implementation of the project lifecycle process by following Agile or Waterfall SDLC to ensure efficient and effective platforms for our business.
• Maintains positive relationships with project managers, business, IT management, and vendors by proactively setting expectations, coordinating information exchange and regularly keeping them informed of deliverable progress and risks.
• Applies significant knowledge of industry trends and business analysis practice developments to improve service to our customers.
• Facilitates meetings effectively, including executive level report outs and staff level brainstorming sessions.
• Follows Software and Services department guidelines, protocols, tools, and processes.
• Actively supports the achievement of SCAN's Vision and Goals.
• Other duties as assigned.

Your Qualifications

Bachelor's Degree or equivalent work experience preferred

5+ year of demonstrated experience as Manager/Lead BSA including:

• collecting and breaking down high level designs, fleshing out functional requirements, analyzing data, data mappings, and analyzing inter/intradepartmental processes in mid or large enterprise IT environment(s) required.
• creating business requirements documentation deliverables (BRD, FDD, RTM, EPIC, User Stories).
• providing specifications on custom software that span Internet, Intranet, Extranet, integration, EDI and client/server architectures with multiple software development lifecycle's including waterfall and agile.
• performing business requirements methodologies (business process flows, UML, work flowing, use case models)
• Experience with HL7, ANSI, and FHIR standards are preferred.
• Experience with web service/API is preferred.
• 5+ years large IT organization experience preferred.
• Prefer experience with Microsoft development stack including TSQL, SSIS, .NET/C#, Dynamics365, Azure DevOps.
• Proven self-starter, quality-minded and service oriented
• Strong leadership and organizational skills; Ability to multi task
• Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals.
• Demonstrated excellent critical thinking and problem-solving ability.
• Demonstrated excellent written and oral communication skills.
• Strong interpersonal skills, including excellent presentation and facilitation skills.
• Ability to appropriately maintain confidentiality.

What's in it for you?

• Base Pay Range: $125,400 to $200,600 annually
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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