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Communications Strategist I

Navy Federal Credit Union
United States, Florida, Pensacola
Mar 27, 2025

Overview

The Communications Strategist's purpose is to provide support and collaborate on the many ways senior leadership cares about our people, whether it's through our training, recognition, engagement, diversity and inclusion efforts, or other programs and philosophies. This role will promote a unified communications strategy grounded in quality, value, and standards. Assist in maintaining department-wide voice and branding while customizing routine to moderately complex communications for leadership. Works on assignments requiring considerable judgment and initiative. Makes recommendations as needed.

Responsibilities

  • Assist with the development of cohesive communication strategies for important initiatives to produce effective and timely deliverables
  • Assist with consultation and collaborating with clients and stakeholders across the organization to build relationships and provide guidance to effectively plan, compose and manage the preparation, design, production, and distribution of a wide variety of communications
  • Research, write, and support the development of talking points, scripts, emails, and speeches for internal communications for leadership
  • Provide support developing communication plans to ensure that project and campaign deliverables are met as well as align communications throughout credit union
  • Provide creative solutions for routine to moderately complex internal campaigns, strategies, and other initiatives
  • Assist in consultative editorial/development services to ensure appropriate copy solutions are used, ensure content accuracy and grammar consistency in style and image
  • Tailor communications by channel and according to strategy
  • Collaborate and assist with content recommendations input and/or makes recommendations for communications initiatives
  • Assist with leading medium to large-scale projects
  • Perform other duties as assigned

Qualifications

  • Experience in drafting and editing medium and small-scale communication campaigns
  • Demonstrated executive maturity and an ability to work effectively with senior executives
  • Familiar with of change management principles and practices
  • Ability to collaborate tactfully with all levels of the work force and management to include Executive Leaders
  • Demonstrated ability to collaborate and co-lead projects with significant impact
  • Ability to work in a fast-paced business environment and manage multiple projects concurrently and meet changing requirements and priorities to accomplish goals
  • Working knowledge of project lifecycles, project management methodologies, and business requirements analysis
  • Effective interpersonal, verbal, and written communications
  • Working knowledge of word processing, presentation/project management and spreadsheet software
  • Experience in organizational, time management and problem-solving skills
  • Experience in research, analytics, organization, and problem-solving skills
  • Effective copywriting, editing and proofreading skills, including extensive print and online writing and editorial experience
  • Effective relationship-building skills
  • Effective presentation skills
  • Effective skill to successfully influence, lead and/or guide others towards goals
  • Bachelor's degree in Communications, Journalism or related field or the equivalent combination of experience, education, and training

Desired Qualifications

  • Experience as a speechwriter for high level executives
  • Working knowledge of Navy Federal products, services, programs, policies, and procedures
  • Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2024 America's Best Employers for New Grads * Forbes 2024 America's Best Employers for Tech Workers * Fortune Best Workplaces for Millennials 2024 * Fortune Best Workplaces for Women 2024 * Fortune 100 Best Companies to Work For 2024 * Military Times 2024 Best for Vets Employers * Newsweek Most Loved Workplaces * 2024 PEOPLE Companies That Care * Ripplematch Recruiting Choice Award * Yello and WayUp Top 100 Internship Programs From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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