Lockbox Processing Clerk

The Lockbox Processing Clerk supports daily lockbox and payment processing operations by accurately batching, processing, and balancing incoming payments. This role requires hands-on experience with lockbox workflows and the ability to clearly identify and process Retail, Wholesale, and Whotail payments. The ideal candidate has prior lockbox or payment processing experience, strong attention to detail, and the ability to work efficiently in a high-volume environment.

• Perform end-to-end lockbox payment processing, including batching, balancing, and encoding deposits.
• Accurately identify, separate, and process Retail, Wholesale, and Whotail payments.
• Extract and prepare documents such as checks, EOBs, invoices, correspondence, and envelopes for processing.
• Review and interpret Explanation of Benefits (EOBs) and distinguish medical documents from Retail and Wholesale payments.
• Ensure accuracy of batches using 10-key keypad calculations by sight.
• Generate processing reports, statements, and deposit documentation.
• Photocopy, sort, and organize incoming work according to processing requirements.
• Prepare and mail outbound materials as required.
• Operate departmental equipment including Opex 150, NCR 7780, and Mail Sorter machines.
• Maintain compliance with processing timelines, quality standards, and security procedures.
• Support general production and operational tasks as assigned.

• 1-2 years of hands-on lockbox or payment processing experience (required).
• Proven experience in batching and processing lockbox payments for Retail, Wholesale, and Whotail.
• Strong ability to read, identify, and classify payment types accurately.
• Experience extracting and handling checks, EOBs, invoices, and correspondence.
• Proficient in data entry and deposit encoding.
• Ability to perform basic math using a 10-key keypad by sight.
• Familiarity with lockbox or processing equipment such as Opex 150, NCR 7780, or similar systems.
• High attention to detail with strong organizational skills.
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• High School Diploma or GED preferred, or an equivalent combination of education and relevant experience.

• Ability to lift up to 50 pounds.
• Capability to stand or sit for extended periods.
• Prolonged use of computers and other electronic equipment.

• Fast-paced, high-volume processing environment requiring accuracy, consistency, and efficiency.

Work days/hours: Monday - Friday; 8:00 AM - 5:00 PM

Location: downtown Los Angeles

Must have previous lockbox processing experience and wholesale batching

Quality and production oriented

Exela is a proud sponsor of the 100,000 jobs Mission to employ America's veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it's a great thing to do for our business. Our Nation's military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability or veteran status.

EOE/Minorities/Females/Veterans/Disabled