Pharmacy Manager - Specialty Pharmacy

The Rector & Visitors of the University of Virginia
$133,016.00 - $212,825.60 Annual
United States, Virginia, Charlottesville
1215 Lee Street (Show on map)
Jul 13, 2025
The Manager of Access Services serves as a key leader within UVA Health's Specialty Pharmacy, overseeing the daily operations of the centralized Medication Access Services team. This multidisciplinary team, comprising Medication Access Technicians and Pharmacists, works collaboratively to ensure patients receive timely access to specialty medications through efficient insurance approvals, prior authorizations, and benefit coordination. The manager is responsible for providing leadership, including direct supervision, coaching, and professional development for team members. The manager builds and maintains strong working relationships with providers, clinics, and biopharmaceutical partners to advance the work of the team. In close partnership with clinical teams and specialty pharmacy leadership, the Manager contributes to the continued growth and advancement of UVA Health's Specialty Pharmacy services and patient access initiatives helping to fulfill our mission of delivering accessible and affordable care to all patients. Key Responsibilities: Lead and manage the Medication Access Services Team (pharmacy technicians and pharmacists), ensuring timely completion of benefit investigations, prior authorizations, and reauthorizations. Oversees daily workflows and ensures team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach. Monitor payer trends and proactively identify access barriers, delays, or denials, implementing solutions to minimize disruption to patient therapy. Support the growth of UVA's specialty pharmacy services by ensuring readiness to capture volume from new payer & LDD contracts and programmatic growth. Collaborate with pharmacy leadership team to align medication access operations with volume forecasts and clinical service expansion. Establish credible relationships with stakeholders and health system partners including clinic leadership, providers, and pharmacy teams. Implement and refine standardized access workflows to meet turnaround time expectations, ensuring rapid medication access for patients with chronic and complex conditions. Ensure compliance with URAC, ACHC, and payer-specific patient management program requirements. Recruit, train, and develop medication access pharmacy technicians & pharmacists, ensuring competency in specialty access workflows and payer requirements. Create a performance-based culture with defined metrics, scorecards, and quality assurance reviews. Drive initiatives to improve the patient onboarding experience, ensuring timely medication starts and reducing delays from insurance or authorization issues. Serve as a champion for patient advocacy, especially for those on high-cost, high-touch, or rare disease therapies. Maintain and enhance industry leading patient and provider net promoter scores (NPS) Job Description Oversees daily pharmacy operation. Complete essential human resource functions associated with staff supervision and team leadership. Performs and monitors drug distribution procedures in compliance with state and federal laws and regulations as well as The Joint Commission, Medical Center and departmental policies, and all applicable regulatory bodies. Serves as the team leader to provide leadership in the delivery of pharmacy services. Supports educational mission through training of pharmacy residents, students, and pharmacy technician trainees and continuous professional growth. Enhances the quality of delivery of care. In addition to the above duties, additional duties may be assigned. Position Compensation Range: $133,016.00 - $212,825.60 Annual MINIMUM REQUIREMENTS Education: Pharmacy degree (B.S. and/or Pharm.D.) from an ACPE accredited College of Pharmacy required. Master's degree preferred. Experience: 1 year of experience required, management experience preferred. Specialized residency training in pharmacy administration will be considered in lieu of experience. Licensure: Commonwealth of Virginia State Board of Pharmacy License required. PHYSICAL DEMANDS This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. The* University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.