Cloud Operations Administrator

As our next Cloud Operations Administrator, you'll be a custodian of our cloud environments-ensuring that AWS and Azure services support everything from mission-critical clinical applications to breakthrough health initiatives. You'll put your Windows Server Administration expertise to work keeping our infrastructure stable, secure, and scalable-turning complex challenges into smooth operations You'll work with a team that blends purpose with innovation, where your ideas count, and your impact is felt across our organization. This role is ideal for someone who loves to troubleshoot, optimize, automate, and help others succeed in the cloud. This position is remote.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
• Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals.

What You Will Do

• Manage the Day-to-Day: Oversee the smooth operation of our AWS and Azure environments, ensuring uptime, performance, and security.
• Watch the Budget: Monitor AWS billing, optimize usage, implement right sizing, and schedule automated shutdowns to avoid waste.
• Audit-Ready: Manage patching cycles, document configurations, and produce reports to meet audit and certification standards.
• Be the Fixer: Troubleshoot and resolve cloud-related issues, perform root cause analysis, and prevent future incidents.
• Monitor Everything: Use tools like Nagios to ensure the health and performance of our cloud-based apps and services.
• Innovate Daily: Use scripting (PowerShell, Python, Bash) and automation tools (GitLab, Terraform, Lambda Functions) to enhance scalability and reduce manual work.
• Disaster-Ready: Perform scheduled disaster recovery testing and reporting.
• Support Projects: Fulfill AWS project requests, coordinate resource allocation, and support the deployment of scalable, cloud-first solutions.
• Be the Liaison: Collaborate with vendors, service providers, and internal teams to deliver efficient and effective cloud services.

Licenses and Certifications:

• Any Cloud based certification such as AWS sysops, DevOops, or Solution Architect preferred
• Windows or Linux Certified Engineer preferred

Education:

• Bachelor's Degree in Computer Science, Information Technology, a related discipline or the equivalent work experience required
• Master's Degree preferred

Work Experience:

• Minimum of three years' experience in systems operations and administration, telecommunications network installation, operation and maintenance required
• Experience in enterprise level IT projects and Cloud based technologies (PaaS, IaaS, and Cloud Infrastructure Services) required
• Effective consultative, communication and analytical skills and the ability to work effectively with clients, other systems technical staff, consultants and vendors required
• Ability to communicate clearly and effectively (both written and verbally) with technical staff as well as management team. required
• Extensive working knowledge of various AWS technologies and Services (e.g. EC2/StorageGateway/SMS/ Route53/ S3/ Cloudformation/ ELB/ ASG/ VPC/ DirectConnect/SES) required
• Familiarity with Networking, Virtualization, Storage, and Cloud Automation required
• Experience using SharePoint & Office 365 required
• Prior experience with building dynamic infrastructure within AWS or Azure required
• Prior experience in supporting one or more cloud infrastructure migration projects required
• Solid understanding of DNS, Active Directory, and other LDAPs solution required
• Experience implementing cloud migration strategies and requirements identifying impediments and developing mitigation plans and migrating large scale virtualized environments to AWS/AZURE cloud required
• Experience with one or more Programming or Scripting languages (i.e., Python, PowerShell, Bash, AWS CLI) required
• Experience using various development tools such as Visual Studio Code, Git, GitLab preferred
• Familiarity with CI/CD pipeline tools such as GitLab, Jenkins, or AWS CodePipeline preferred
• Experience with application monitoring tools such as Nagios preferred
• Experience deploying and managing web applications using Tomcat preferred