MES Opcenter/Camstar Technical Support Engineer - Remote

Required Technical Skills -

Camstar/Opcenter , MES, Cloud platform, .NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services (SSRS), IRIS / JIRA tool

Must have Skills-

• Must have Techno-Functional knowledge and hands-on experience on Siemens Opcenter/ Camstar application.
• Manufacturing Execution System (MES) implementation and support experience for large global program using COTS Products like Opcenter/ Camstar.
• Integration of MES with Enterprise Resource Planning (ERP) tools such as SAP.
• Experienced on CAMSTAR Interoperability (CIO) / MOM module for equipment integration and ERP integration. Knowledge of Inbound and Outbound messaging
• Good understanding of SLA and Ticking system like IRIS.
• Experience in Business Technology Platform or any Cloud Platform.
• Working experience with other functions such as functional team, system admins to ensure service availability and prompt issue resolution for key business efforts.
• Must have experience of feasibility analysis to ensure recommended solutions meet the business requirements.
• Standardize the solution to ensure reusability and supportability
• Excellent leadership, Communication (Written and verbal) and interpersonal skills
• Ability to work with cross functional and cross-cultural teams successfully
• Understanding of PLC and SCADA systems and OPC connectivity

Roles and Responsibilities:

• Responsible for solving any issues related to Opcenter (Camstar) MES applications and related integrations.
• Ensures reactive and proactive management of IT problems and known errors
• Lead root cause analysis to ensure recommended solutions meet business requirements
• Work closely with users to troubleshoot issues, and research methods of improving business processes.
• Handling and providing solution at per defined SLA for P1, P2 or P3 tickets.
• Support the integration between MES, PLC/SCADA and other L1, L2 & L3 system
• Ability to communicate effectively with Client / Vendor to drive results.
• Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible service area