IT EPIC ANALYST II (Hybrid)

Boston Children's Hospital

United States, Massachusetts, Boston

Jun 29, 2025

Job Posting Description

At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Position Summary/ Department Summary:

Serves as a team resource and a member of the department's initial support for the assigned Epic application and end-users. Work requires an understanding of the context and the relationships between operations and Epic related systems in addition to understanding the basis for current configurations in order to resolve moderately complex problems. With a deepening knowledge, begins to specialize in a particular area of a broad process.

Key Responsibilities:

Serves as a knowledgeable resource in a specialized area (e.g., revenue cycle, inpatient, or ambulatory), understanding workflows, historical system decisions, and their downstream implications.
Engages stakeholders to gather requirements, identify root causes of issues, and propose system solutions that align with both operational needs and Epic capabilities.
Performs moderately complex Epic build tasks-such as modifying rules, creating templates, and applying custom logic-while adhering to established protocols and change control processes.
Investigates and resolves moderately complex system issues, including integration errors and peripheral device support, escalating when necessary.
Coordinates with vendors and internal teams to implement, test, and maintain integrations between Epic and external systems or devices.
Participates in Epic upgrades by reviewing release notes, outlining required build/testing, updating scripts, and ensuring timely communication with stakeholders.
Collaborates regularly with super-users and department leads, provides specialty training, and may represent the team in internal/external meetings or Epic forums.

Minimum Qualifications

Education:

Bachelor's Degree or An Associate's Degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's Degree is required

Experience:

1 year of experience directly involved in Epic ClinDoc, Ambulatory, ASAP, Optime application support and/or implementation in the targeted application(s) performing straightforward builds or template management is required
3 years of experience directly involved in EPIC ClinDoc, Ambulatory, ASAP, Optime is preferred

Licensure/ Certifications:

Epic certification in Clindoc EPIC module is required
EPIC Certification in ASAP, Ambulatory, and Optime is preferred

#LI-Hybrid

Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.