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SeniorComputer Systems Analyst

Synergy
vision insurance, sick time, tuition reimbursement, 401(k)
United States, North Carolina, Elizabeth City
Jun 06, 2025
Description

NOTE: This role is contingent on the contract being awarded.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven-if that sounds like you, Synergy has a position for you!

NOTE: This role is contingent on the contract being awarded.
Position Summary:
Synergy is seeking aSeniorComputer Systems Analystto support the United States Coast Guard (USCG) at the Aviation Logistics Center (ALC)-Information Systems Division (ISD). The Senior Computer Systems Analyst will assess user needs and existing processes to design and improve computer systems across various business functions like finance, HR, and accounting. They develop solutions, evaluate software options, and prepare cost-benefit analyses to support decision-making. Strong technical expertise and communication skills are essential for working closely with end users and ensuring successful system implementation.
Primary Responsibilities:
  • Analyze science, engineering, business, and other data processing problems to implement and improve computer systems.
  • Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations.
  • Analyze or recommend commercially available software.
  • Provide analysis and design of business systems for different applications such as: financial, accounting, human resources, and other enterprise systems.
  • Handle test scripts and service requirements; work closely with end users on project development and implementation.
  • Analysts should have a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and cost accounting to plan the system.
  • Specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users' needs.
  • Prepare cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible.
  • All other duties as assigned by management.
Skills/Qualifications:
  • Expertise in systems analysis, data modeling, structured analysis techniques, and process reengineering methodologies.
  • Strong understanding of Agile software development and DevSecOps delivery frameworks.
  • Knowledge of relational databases (Ingres, Oracle, SQL Server) and their role in enterprise applications.
  • Familiarity with API integrations, data transformation techniques, and configuration management.
  • Proven ability to analyze and align system capabilities with RMF, Section 508, and Zero Trust compliance.
  • Strong interpersonal communication, technical writing, and stakeholder engagement skills.
Education/Experience Requirements:
  • Bachelor's or Associate's degree in Computer Science, Math, Information Technology, Engineering, or related field. Five (5) years of directly relevant experience may substitute for two (2) years of formal education.
  • Minimum of five (5) years related experience in software engineering, including the design, coding, testing, and documentation of computer programs.
  • Experience in principles, practices, and procedures used in phases of applications/systems lifecycle development, engineering, programming, or analysis.
  • Experience with databases, network infrastructure, and data processing techniques.
  • Minimum of two (2) years of experience in an Agile DevSecOps software and engineering environment and Methodologies.
  • At least two (2) years of experience with Kubernetes, Jira, Confluence, and Bitbucket.
  • Demonstrated experience working in support of federal government enterprise applications preferred.
Clearance:
  • U.S. citizenship required
  • Must have or be eligible to obtain a Position of Public Trust or DoD Secret Clearance.
Certification Requirement:
  • CompTIA Security+
  • Additional certifications (Network+, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, ITIL Foundation, or similar credentials) are a plus.
Work Location:
  • Elizabeth City, NC - Hybrid
  • North Carolina Region - Must be able to go on-site at least three days a week.

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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