Technical Support Engineer - Heavy Equipment Systems

Job Description:

Are you a mechanically inclined problem-solver who's just as comfortable with a laptop as you are with a wrench? We're looking for a Technical Support Engineer to serve as a key resource between our customers, dealers, and engineering teams.

In this role, you'll:

• Troubleshoot and resolve issues across electrical, hydraulic, and mechanical systems on heavy equipment.
• Use diagnostic software, technical documentation, and remote tools to support field technicians and service teams.
• Collaborate with engineering to improve product reliability and serviceability.
• Document solutions and contribute to knowledge bases and training materials.

What you bring:

• Hands-on experience with construction, mining, or industrial equipment-ideally in service, maintenance, or technical support.
• Strong understanding of hydraulic circuits, electrical schematics, and mechanical assemblies.
• Proficiency with computers, diagnostic tools, and technical documentation systems.
• Ability to read and interpret wiring diagrams, service manuals, and engineering drawings.
• Excellent communication skills and a customer-first mindset.

Preferred background:

• Field service technician, equipment mechanic, technical trainer, or support specialist in the heavy equipment industry.
• Familiarity with OEM support environments, dealer networks, and ERP or service management systems.

Why Join Us?

This is more than a job-it's an opportunity to directly impact our customer experience and product performance. If you're passionate about solving technical challenges, streamlining operations, and growing within a supportive team environment, we'd love to hear from you.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions.As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) atGlobaltalentacquisitions@terex.com.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.