Director, North America Strategy & Analytics

Director, North America Strategy & Analytics - Denver, CO

Are you ready to shape and lead transformative strategies that fuel business growth across North America? Do you bring a sharp analytical lens, strong business acumen, and a passion for turning insights into action? Are you looking to make an impact within a globally diverse organization that values bold thinking, empowers leadership, and celebrates unique perspectives? Then it's time to join Western Union as a Director, North America Strategy & Analytics.

Role Responsibilities:

North America Corridor Strategy:

• Partner closely with the President of the North America business to develop the omni-channel growth strategy for the region.
• Develop and maintain strategic plans across send regions and receive markets to deliver against objectives
• Coordinate the ongoing business performance, insights and action plans to achieve the outcomes of the strategy

Business support:

• Support the President of North America to drive executive engagement and communications (e.g., MBR preparation, Board communications)
• Partner with Regional Vice Presidents and Strategic Accounts to develop account level business plans to deliver against the corridor strategies
• Develop and support materials for key account engagement (e.g., Quarterly business reviews, ad-hoc requests)
• Engage with receive markets to ensure alignment across the corridor

Strategic Initiatives:

• Actively drive strategic initiatives targeted to support the business (e.g., APN adoption, retail to digital escalation)
• Drive cross-functional alignment where need across local market, receive market and functional support (e.g., finance, operations).

Analytics:

• Drive the backlog of analytics needs to support driving the business in both
  
  
  
  • Standardization of reporting, KPIs and active management
  • Ad hoc requests and deep-dives for support
  
  
  
  
• Support the distribution pipeline funnel (new store acquisition, productivity assessments)

Change Management & People leadership

• Re-design and re-structure the end-to-end operating cadence of the business to drive more cross-functional alignment
• Drive adoption of new ways of working, new approaches and embed them into 'business as usual'
• Lead a team of strategic, analytical leaders to drive impact across the organization

Role Requirements

• 10+ years of proven track-record in strategy, operations and similar functions
• Fintech and/or remittance experience highly preferred
• Previous experience with top tier consulting (e.g., McKinsey, BCG) preferred but not required
• Comfort in ambiguous, fast paced, transformation environment
• Exposure to deep analytical business and comfort leading technical and engineering teams as needed to support business needs
• People management experience in a large organization
• Bachelor's degree in business, economics or related field
• MBA highly preferred

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The salary range is $160,000 - $200,000 per year. This role is also eligible to receive a short-term incentive bonus that aligns with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and lifeinsurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interviewprocess or in an offer of employment.

Your United States specific benefits include:

• Family First Program
• Flexible Time Off
• Medical, Dental and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program
• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

07-04-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.