General Manager 4 - Environmental Services / Custodial

Grow your career and develop a team that shares your desire to make a difference.

Sodexo is seeking a General Manager 4 of Environmental Services. Altru Health system is a 300 bed facility located in Grand Forks, North Dakota. Altru is a community of over 3,500 health professionals and support staff, and we've been committed to caring for our region for more than 130 years. Serving over 230,000 residents in northeast North Dakota and northwest Minnesota, we offer a wide array of services to meet the needs of community members of all ages and levels of health.

The successful Director level candidate will:

have exceptional client service mentality and executive presence;
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
• effectively manages the Unit Operating System; and/or
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

• are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
• are an expert in building and maintain strong customer / client relationships;
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• have 5+ years previous custodial or housekeeping director level experience preferably in a hospital environment;
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
• have experience effectively managing projects within agreed upon timelines;
• are proficient with computers and other technology;
• have strong financial acumen and budget management experience.

Learn more about Sodexo's Benefits

Not the job for you?

At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Please note:

• Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
• After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:
  • Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or
  • Obtain one dose of a single-dose vaccine no later than January 27, 2022

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Key Duties
- Establishes safe work environment for clients/ customers/staff.
- Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
- Fully implement and adhere to the Sodexo Clients for Life process
- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
- Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
- Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

Basic Education Requirement - Bachelor's Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.