Inside Sales Representative

Join the BAYCOM Team!

Inside Sales Representative - Panasonic

The mobile data industry is undergoing some very exciting times and our business continues to grow!

BAYCOM is the leading provider of mission-critical voice, mobile data and video solutions to public safety (e.g. police, fire, EMS, etc.) and commercial (e.g. manufacturing, education, transportation, construction, utilities, etc.) clients throughout the United States.

BAYCOM is a100% employee-owned affiliate of OwnersEdge, an ESOP (Employee Stock Ownership Plan) holding company that strives to invest in and build sustainable companies across the Midwest. BAYCOM and the other affiliate businesses within the portfolio utilize their industry experience to drive profitable growth and create value for stakeholders including customers, communities, and our ESOP employee owners.

As an Inside Sales Representative you will:

• Proactively engage in outbound calling to potential customers using curated lead lists. Focus on initiating contact, introducing the company's offerings, and generating interest to build a strong sales pipeline. Maintain a high volume of daily calls with professionalism and persistence.
• Build rapport with prospects and existing clients through consistent, value-driven communication. Foster trust and credibility by understanding customer goals and aligning them with company solutions, laying the groundwork for long-term partnerships.
• Collect and document key customer data including contact details, business needs, decision-making processes, and timelines. Ensure accurate and thorough input into CRM systems to support sales strategy and follow-up efforts.
• Ask insightful questions and actively listen to identify customer pain points, challenges, and objectives. Use this information to tailor conversations and position relevant products or services that address specific needs.
• Collaborate closely with Business Development Managers by qualifying leads, setting appointments, and providing detailed background information. Act as a liaison to ensure smooth handoffs and contribute to the overall success of the sales team.

You will work specifically with our Panasonic line of rugged computing products, including TOUGHBOOK laptops, tablets and handhelds, i-Pro in-car video, body-worn cameras, and accessories. In this role, you will utilize prospecting skills to create and develop relationships with new public safety agencies and businesses, match solutions to meet their needs, and successfully negotiate and close business.

We will also support your career growth with advanced sales & management tools, ongoing training, a strong benefits package, and a community of sales professionals that are interested in your personal success.

The position requires exceptional prospecting and relationship-building skills along with the following:

• A high degree of reliability, honesty, and integrity
• A competitive nature, motivated by sales success
• Strong communication and presentation skills
• Ability to work independently and support the team
• Strong organizational skills with high attention to detail
• Sales experience preferred but not required

Sound like you? Apply today to join the BAYCOM team and help provide a lifeline in the moments that matter.

BAYCOM is 100% Employee Owned
We are an Equal Opportunity/Affirmative Action Employer