Nursing Education and Professional Development Program Coordinator

Under the direction of the Director, Nursing Education and Professional Development, the Nursing Education and Professional Development Program Coordinator, involves planning, organizing, and executing aspects of various programs within the department. The Program Coordinator is expected to work dynamically and collaboratively across multiple departments and stakeholders. The Program coordinator will analyze and maintain data, identifying trends and recommending interventions that are efficient, cost effective, and value-added, contributing to improving program outcomes.

Essential Job Statements

Responsible for the management, maintenance, and optimization of the clinical content in the Learning Management System (LMS). This role includes overseeing user access, ensuring content is up-to-date, troubleshooting issues, and implementation of e-learning initiatives.

Collaborates with internal and external stakeholders including subject matter experts and department leaders to identify gaps and implement program improvement initiatives.

Maintains program databases and oversee the integrity of data. Performs quality audits of program data and corrects errors. Develops and produces complex reports for internal and external audiences.

Tracks program metrics such as process and outcome measures.

Recommends interventions to promote outcomes with attention to quality, efficiency, and cost.

Ensures program effectiveness based on metrics and evaluations. (student placement and LMS) Speak to what specifically they will do.

Maintains database for student placement tracking, coordinates with HR/IT partners to optimize entering students into HR/IT systems, and monitors student active status and compliance in HR/IT systems.

Develops and delivers formal presentations and training to different levels of audiences, including senior level staff. Reports on progress of the programs to all stakeholders and provides detailed communication plans when clinical operations are impacted.

Performs other duties as assigned in order to support the mission of VCUHS and the Department. Provides assistance to team members.

Patient Population: Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit.

Employment Qualifications

Required Education: Associate healthcare administration or business administration or information technology management or related field

Preferred Education: Bachelor's Degree healthcare administration or business administration or information technology management or related field strongly preferred

Licensing/ Certification

Licensure/Certification Required: N/A

Licensure/Certification Preferred: N/A

Minimum Qualifications

Years and Type of Required Experience: Minimum 2 years' experience of program coordination and/or administration experience, including database management, development and production of reports, identifying outcomes and recommending/implementing interventions

Other Knowledge, Skills and Abilities Required:Ability to manage administrative and leadership tasks. Ability to work and maintain confidentiality of student and personnel information. Willingness to embrace and lead change when change is necessary, and ability to effectively communicate and work with teams and administration. Ability to work as a team player. Customer Service and community engagement. Excellent organizational, analytical, verbal and written communication skills. Demonstrate aptitude for compliance with VCUHS policies, procedures, and service philosophy.Exceptional service skills. Ability to analyze data, identify trends, and implement evidence-based interventions.

Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:Experience in an Academics or an Academic Medical Center

Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. Long-distance or air travel as needed- not to exceed 10% travel. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. * May be exposed to human blood and other potentially infectious materials. *May have periods of constant interruptions. Prolonged periods of working alone.

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands: Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Manual dexterity (eye/hand coordination), Repetitive arm/hand movements, Finger Dexterity, Acuity - far, Acuity - near

Hazards: N/A

Mental/Sensory -Emotional

Mental/Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking

Emotional: Fast pace environment, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.