New

Customer Service Representative (Field Project Manager)

UFP Industries, Inc
vision insurance, tuition reimbursement, 401(k)
United States, Georgia, Folkston
Jun 27, 2025
Customer Service Representative (Field Project Manager) - Multi-Family & Commercial Construction Build Relationships. Solve Problems. Shape the Future of Construction. AtUFP Site Built, we're not just manufacturing wood and non-wood products-we're shaping the future of construction. As a national leader in value-added building solutions, we specialize in wood structural components, aluminum decks and rails, and light gauge steel systems that help build the communities of tomorrow. We're looking for a proactive, relationship-drivenCustomer Service Representativeto support our Multi-Family and Commercial construction accounts. If you thrive in a fast-paced environment, love solving problems, and enjoy being out in the field as much as in the office, this is your opportunity to make a real impact. What You'll Do As a Customer Service Rep, you'll be the go-to resource for our clients-ensuring their needs are met, their projects stay on track, and their experience with UFP is exceptional. Your responsibilities will include: Maintain and grow relationshipswith existing customers through regular communication and jobsite visits. Resolve jobsite issuesquickly and effectively, ensuring customer satisfaction and project continuity. Provide valuable market insightson competitors, service trends, and customer needs. Identify opportunitiesfor product enhancements or modifications to better serve clients. Support Account Managersin generating new business and promoting our product lines. Monitor regional sales activityand contribute to strategic planning. Assist with project setup, attend pre-construction meetings, and perform jobsite drive-bys as needed. Prepare reports and documentationto support internal and external communication. What You Bring High school diploma required; bachelor's degree preferred. 1-3 years of experiencein construction, customer service, or a related field. Strong communication and problem-solving skills. Ability to manage multiple priorities and work independently. Proficiency in Microsoft Office (Excel, Word, Outlook). Familiarity with construction or manufacturing environments is a plus. Knowledge of UFP's products and culture is a bonus. Why You'll Love Working Here Competitive salarywith annual performance-based bonus opportunities. Collaborative, supportive team environmentwhere your contributions are valued. Comprehensive benefits package, including: Medical, dental, and vision insurance Health savings account with company contribution Life and disability insurance 401(k) with company match Paid vacation and holidays Employee stock purchase program Education reimbursement Wellness programs and more Ready to Build Something Bigger? If you're passionate about customer service, enjoy being in the field, and want to grow with a company that's leading the way in construction innovation, we'd love to hear from you. Apply today and help us build the future-one relationship at a time. The Company is an Equal Opportunity Employer.