Program Manager II

Program Manager II- Affinity in Fort Washington, PA

This is a hybrid role working from our Fort Washington, PA office

This senior level role supports the continued success of Aon Affinity's growing Healthcare Division. The position is responsible for driving policy and premium growth for the Nurses Service Organization (NSO) www.nso.com business. NSO offers professional liability insurance to nursing students, professionals, schools, businesses and practices. Today, NSO helps protect over 600,000 nursing professionals and is endorsed by over 80 national, state and specialty associations across the United States. The role has P&L responsibility for achieving new customer acquisition, renewals, expenses and margins for individual professionals and students, which includes Registered Nurses, LPN/LVNs, and advanced practice nursing professionals. This is to be achieved via collaboration with Marketing, Operations, IT and divisional leadership in addition to your expertise in program and account management.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Program Management

The role requires the ability to collaborate with internal departments as well as external organizations to develop and execute strategies and tactics to meet business goals. The successful candidate will drive profitable growth through strategic marketing promotions, product enhancements, and pricing strategies in collaboration with the dedicated marketing strategist, operations team, and insurance carrier partner. This includes optimizing service and marketing channels while ensuring compliance with relevant statutes and underwriting guidelines. The program manager role will interact with the insurance carrier. Activities range from working on individual policies to recommendations for product improvements to continue the programs strong growth.

Account Management

Overall responsibility for our association's partners belongs to the successful candidate. However, the role works with the manager of the account management team and account managers to manage these relationships and grow membership penetration of endorsing association members. Account management goals for this role include:

• Increasing penetration of association partner membership,
• Maximizing member retention,
• Developing/strengthening brand awareness,
• Managing the P&L for each association as well as collectively
• Creating/strengthening "Trusted Advisor" status among the association leadership, staff, and members.

Successfully managing association relationships is critical to NSO's program success as it helps to ensure the programs achieve:

• targeted revenue goals (new and renewal)
• brand awareness to new generations of nursing professionals
• subject matter expert status in professional liability within the association partnerships

Collaboration with IT

NSO is continuing to build upon its largest IT investment - enabling customers to apply for coverage and service their accounts more easily through the platform and self-service tools.

Skills and experience that will lead to success

• Medical malpractice and/or professional liability insurance experience preferred
• Excellent organizational and project management skills with strong attention to detail
• Experience in delivering presentations to various audiences, including senior management and external stakeholders.
• Strong analytical skills
• Advanced level of proficiency in Microsoft Office Suite (Word, PowerPoint and Excel)

Education

• Bachelor's degree, MBA preferred
• 10 years or more of program management, marketing and/or business development experience
• Property & Casualty license required or must obtain within 6 months.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $100,000 to $120,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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