Infrastructure Technology Project Manager

1WorldSync
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 401(k)
United States, Illinois, Chicago
300 South Riverside Plaza (Show on map)
Jul 03, 2025
Description Are you someone who loves managing and delivering technology projects? The kind of person who helps build and deliver the systems that power enterprise infrastructure platforms? Are you interested in being part of a team dedicated to delivering best in class Infrastructure? Good news! 1WorldSync is looking for an Infrastructure Technology Project Manager to join our team in Chicago, IL. 1WorldSync is the industry leader in product content management. With 550 employees across the US, Brazil, Canada, Germany, Portugal, Switzerland, and the UK, we're seeking an Infrastructure Technology Project Manager to support our growing global team. Reporting directly to our Chief Information Security Officer (CISO) , the Infrastructure Technology Project Manager will serve as the central point of contact between the team's internal customers and the Infrastructure Services team. They will be responsible for allocating the team's capacity to meet the needs of the business and ensure high customer satisfaction by tracking key performance metrics. They will capture business requirements, develop use cases and define functional specifications with stakeholders, align on delivery timelines, and provide oversight of the Infrastructure team's support and project roadmap. As an Infrastructure Technology Project Manager at 1WorldSync, responsibilities include the following: Lead the Infrastructure Services team and oversee the teams project lifecycle Work cross functionally to understand requirements, define projects and oversee deliverables Oversee and undertake technical analysis, technical requirement gathering, project governance, execution, and take actions focusing on delivering expected results Maintain team Kanban board and ticket queue to ensure timely response of tasks and requests Build strong relationships with stakeholders to ensure alignment on project roadmap Maintain relationships and coordinate tasks with extended support teams Participate in hosting cost reporting using Cloudhealth for AWS and Azure Provide reporting to CISO on team progress on approved projects and tasks Report on project performance, issues and risks to team, management, and stakeholders Be the main point of contact and escalation for the team initiatives and support responsibilities Coordinate the teams capacity, prioritize and assign support and project work Create metrics and KPI documenting productivity and progress on objectives Respond to after hours duties as needed Follow and participate in security initiatives as needed Required Skills and Experience: Bachelor's degree or equivalent degree and experience 3+ years experience in technical project management Desired Skills and Experience: Experience using project management methodologies Analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements Ability to handle multiple competing priorities in a fast-paced environment Leadership Skills: A highly engaged and hands-on project manager Communication Skills: A demonstrated ability to gain the support and alignment of stakeholders Excellent presentation and narrative skills PMI certification Able to work independently Experience working in a SaaS enterprise Demonstrates 1WorldSync Core Values (Teamwork, Continuous Improvement, Humility, Integrity) in Action Compensation: $108,000 - $118,000 base salary, depending on experience. This role is eligible for an annual discretionary corporate bonus. Candidates can expect salary offers that range from the minimum to the midpoint of the salary range. 1WorldSync provides full pay ranges so candidates can consider their growth potential. Benefits: Incredible health benefits (FSA and HSA options), with dental and vision coverage. 401(k) plan with employer match. Paid time off as well as company holidays, volunteer time off, sick time, bereavement leave, and 12 weeks of fully paid parental bonding leave. Short and long term disability and life insurance. Additional optional benefits, including a comprehensive legal plan, pre-tax parking and transit accounts, critical illness insurance, accident insurance, long term care and whole life insurance, identity theft prevention, tuition reimbursement, and pet insurance. Additional Details: This is a hybrid position that requires 3 days per week at our Chicago headquarters location. This role requires the candidate to have the authority to work in, and be located in the US. This position requires up to 5% travel. 1WorldSync is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at 1WorldSync are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate. Americans with Disabilities Act (ADA) 1WorldSync will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at [emailprotected].